iConclude Repair System and Repair Packs

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iConclude Repair System(TM) is an innovative solution designed to automate incident resolution and problem management in Data Centers. Repair System helps reduce escalations and false alerts and streamline the alert/incident resolution process.


Company: iConclude
Inquiry e-mail address: sales@iconclude.com
Amazon Web Services Used: Amazon Mechanical Turk (Beta)
Solution URL: http://www.iconclude.com
Audience: Developers
Pricing: Both Free and for-fee tiers available
Created On: June 20, 2006 2:06 AM GMT
Last Updated: June 20, 2006 3:07 PM GMT

iConclude is an innovator in problem management and incident resolution solutions. Our flagship product iConclude Repair System™ is designed to increase ITIL incident and problem management visibility, reduce IT support cost, and automate ad-hocmanual processes in the DataCenter.

Our managed automation technology self-heals systems and enables frontline operations and support teams to diagnose, repair, and maintain business-critical applications in a guided and repeatable way.  By providing access to critical problem resolution information and leveraging investments in your existing service desk and system management products, our solutions empowers frontline staff, reduces time to resolution, and maximizes availability and uptime.

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