Atlassian Managed Hosting delivers the flexibility of server and data center products with SaaS convenience

With kreuzwerker's Atlassian Managed Hosting, you can run all Atlassian server-deployed applications such as Jira Software, Jira Service Desk, Confluence, Bitbucket, and Bamboo on AWS along with other best-in-class tools. kreuzwerker will manage the implementation, customization, optimization, and operations of the workload and specifically tailor their management to your needs and requirements.

kreuzwerker experts will walk you through onboarding to ensure everything is up and running securely to be scalable, smooth, and compliant to your needs. If you are migrating from an existing installation or other solutions, kreuzwerker manages the migration of your existing data. After assessing your requirements, kreuzwerker's consultants will plan ahead, execute dry-run migrations, and perform the production migration concluding in a change of control with postmigration support (hypercare).

As an Atlassian Platinum Solution Partner and an AWS Advanced Consulting Partner with a track record of operating Atlassian workloads on AWS for hundreds of thousands of users, kreuzwerker combines expertise from both areas to deliver the flexibility of Atlassian products with the convenience of a native SaaS-like cloud offering. kreuzwerker experts will also provide guidance and train you to build a fast and solid Atlassian environment.

kreuzwerker

AWS Partner Network | Competency

Availability

Australia, Austria, Belgium, Brazil, Canada, Denmark, Finland, France, Germany, India, Ireland, Italy, Japan, Jordan, Luxembourg, Netherlands, New Zealand, Portugal, Poland, Saudi Arabia, Singapore, South Africa, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom, United States

Benefits

Security and compliance

kreuzwerker ensures your data is safe by processing your data in compliance with General Data Protection Regulation (GDPR) expectations.

Performance at scale
kreuzwerker can scale and optimize your environment, no matter the size.
Professional support
kreuzwerker offers support for onboarding, migration, operation, and incident and security management.
Best practices and governance
kreuzwerker has professional experience in operating Atlassian environments for 100,000+ users.
  • How it works
  • Key activities
  • Customer contribution
  • About this consultant
  • Architecture diagram
  • How it works
  • kreuzwerker's Atlassian Managed Hosting consulting offer is based on Atlassian's server and data-center products (Jira Core, Jira Software, Jira Service Desk, Confluence, Bitbucket, and Bamboo) and provides these applications in a highly optimized container-based environment on Amazon Elastic Compute Cloud (Amazon EC2) instances. The solution fits any size, from single-node server-licensed to multi-node, high-availability, and zero-downtime data-center-licensed environments.

    kreuzwerker has added features to ensure resilient, secure, and highly optimized operations individually based on customers' requirements. These features include:
    • Flexible provisioning of test, staging, and development environments
    • Auto-resizing of resources
    • Auto-healing on multiple infrastructure levels
    • End-to-end encryption for all customer data
    • Flexible backup options for frequency, contents, and retention time
     

    kreuzwerker's experts will assess your requirements and existing environments that need to be migrated or merged into the Atlassian Managed Hosting environment. A dedicated migration and onboarding plan will be drafted and adjusted to customer needs to ensure a mutual understanding of the strategy moving forward.

    Once kreuzwerker has provided a production and optional preproduction environment, test migrations (dry runs) are executed to verify and optimize the migration plan. Potential findings are remediated prior to the execution of the production migration.

    During the production migration, kreuzwerker's experts will provide regular status updates to follow the progress and ensure a smooth change of control. Postmigration issues will be addressed immediately and on-call staff will be available through previously defined channels.

  • Key activities
  • 1) Assessment
    Perform migration assessment on existing data to be migrated
    2) Onboarding
    Nominate subject-matter experts, sign relevant contracts, provide access, and organize cadence calls
    3) Infrastructure provisioning

    Deploy production and preproduction infrastructure, connect external infrastructure and integrations

    4) Dry-run migration
    Perform test migration, finalize migration plan, and resolve any outstanding issues
    5) Production migration
    Execute production migration and ensure smooth change of control
    6) Postmigration support
    Provide immediate support for subject-matter experts and end users (optional) and resolve postmigration issues
    7) Professional support
    Provide professional support for changes and incidents, optimize workload, and conduct Well-Architected Review
    8) Training and governance
    Provide tailored administration and end-user training
  • Customer contribution
  • Access
    kreuzwerker requires administrative access to your source Atlassian applications for migration purposes
    Subject-matter experts
    Access to subject-matter experts (such as application owners) who will make decisions moving forward
    Quality assurance
    Key users responsible for conducting end-user testing and validation are part of the team
    Integrations experts
    Information on required external integrations: active directories, mailing, any other system
    Bring your own license
    Application licenses are provided or purchased though kreuzwerker at discounted rates
  • About this consultant
  • kreuzwerker is an AWS Advanced Consulting Partner and has achieved the AWS DevOps Competency. As a longtime Atlassian Platinum Solution Partner with offices in Berlin, Munich, Zurich, and Warsaw, kreuzwerker is dedicated to building, transforming, migrating, scaling, and operating your Atlassian and AWS workloads. kreuzwerker's teams have worked with many clients across all industries and regions to design and optimize their IT infrastructure.
  • Architecture diagram

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