Attending the Summit

Q: Who should attend AWS Summits?
Whether you are new to the cloud or an experienced user, you will learn something new at an AWS Summit. These events, held around the world, are designed to educate new customers about the AWS platform and offer existing customers deep technical content to be more successful with AWS.

All AWS Summits feature a keynote address highlighting the latest announcements and customer testimonials, technical sessions led by AWS engineers, and hands-on technical training. You will learn best practices for deploying applications on AWS, optimizing performance, monitoring cloud resources, managing security, cutting costs, and more. You will also have opportunities to meet AWS staff and partners to get your technical questions answered.

Q. Where should I stay?
We are able to offer a discounted rate of $339 per night at the Hyatt Regency Santa Clara. Space and rates are subject to the hotel’s availability. If you are unable to book in the block, there are numerous hotels to choose from near the convention center.

Q: What information will be shared with sponsors?
If you offer to have your badge scanned by a sponsor or at a sponsor-branded session, you are requesting AWS share your name, email address, country, title, and company with that sponsor so it may contact you by email for marketing purposes. This is optional - you may choose not to offer your badge. For questions, please refer to the AWS Privacy Notice.

You may unsubscribe from the sponsor’s marketing communications at any time by contacting the sponsor. Providing the sponsor with your information may involve transferring it to another country. For questions about how the sponsor will handle your information, please contact the sponsor directly or refer to its privacy policy.


Q: How do I register?
Click "Register Now" above to start the registration process. Space is limited, so reserve your free seat today.

Q: What is included in Summit registration?
Summit registration gives you access to the keynote, over 45 presentations, demos, Expo, and the networking reception. Meals offered include continental breakfast and boxed lunch.

Q: What is the price of registration?
Attending the AWS Summit Santa Clara is free. Bootcamps held the following day on March 28th are offered for a nominal fee. 

Q: How do I update my registration information?
To view or make changes to your registration details, return to your Summit account, select “Already Registered?” and enter your account information created during registration. On the following page select “Modify.”

Q: Will I need to register myself for each breakout session?
Onsite at the Summit, sessions will be filled on a first-come, first-seated basis. As seats are not guaranteed, there is no need to pre-register. However, we recommend taking advantage of the scheduling tools on the AWS Summit mobile app to help organize your day. The app will be available approximately two weeks prior to the Summit.

Q: What is your cancellation policy?
You may cancel your Summit registration at any time by logging into your Summit account.

You may cancel your bootcamp reservation by sending written notice to AWS by email to If AWS receives your cancellation notice before 12 noon (PT) on March 14, 2019, AWS will issue you a full refund of your bootcamp fees via the original payment method. If AWS receives your cancellation notice after 12 noon (PT) on March 14, 2019, AWS will issue you a refund of your bootcamp fees less a $50 cancellation fee via the original payment method.


Q: What is the conference agenda?
You can review the Summit agenda here.


Q: What accessibility accommodations are available?
The AWS Summit Santa Clara venue, Santa Clara Convention Center, has been designed to make everyone’s visit as productive and comfortable as possible. If you need additional assistance or have accommodation requests, please email at least one week prior to the event. Every effort will be made to provide reasonable accommodations.

Q: What special dietary requirements are accommodated?
Vegetarian and limited gluten free options are available and labelled at breakfast and lunch. 

Live Stream

Q: Will a live stream be available?
Yes, more information for registration for the Keynote live stream will be available in the coming weeks.

Q: What are the live stream technical requirements?
Please visit for complete technical requirements to view the live stream content.


Q: Do you accept submissions for speakers/session ideas?
At this time, we do not accept submissions for Summit speakers or session content although we always appreciate customer feedback.

Q: How can I contact the Press team?

Q: How can I contact the Analyst team?
AWS Analyst Relations Inquiries

Q: How can I contact the Summit organizers?
If you have questions that have not been answered in the FAQ above, please contact us at:

• Registration & General Summit Inquiries:
• Sponsorships & Contracts:

AWS Summit Code of Conduct

Q: What is the AWS Summit Code of Conduct?

We firmly believe in the value and importance of an environment where all event participants feel welcomed and safe. This Code of Conduct explains what type of behavior we expect from event participants. The terms of this Code of Conduct are non-negotiable. We will not tolerate behavior that runs counter to this Code of Conduct.


  1. You will behave in a way as to create a safe and supportive environment for all event participants.
  2. You will not engage in disruptive speech or behavior or otherwise interfere with the event or other individuals’ participation in the event.
  3. You will not engage in any form of harassing, offensive, discriminatory, or threatening speech or behavior, including (but not limited to) relating to race, gender, religion, disability, marital status, age, sexual orientation, or protected veteran status.
  4. You will comply with the instructions of event and venue staff.
  5. You will comply with all applicable laws.

We expect all event participants (including AWS employees, attendees, vendors, sponsors, speakers, volunteers, and guests) to uphold the principles of this Code of Conduct. This Code of Conduct covers the main event and all related events (social or otherwise). Amazon employees attending events must continue to abide by all company policies at all times.

If we believe that you are not complying with this Code of Conduct, we may deny you entry or require you leave all event venue(s) (unless otherwise prohibited by law). We will involve local law enforcement if we deem appropriate. If we deny you entry or require you leave, you will not be eligible to receive a refund of any fees paid to us related to the event or related events.

Contact AWS
If you are a victim of inappropriate behavior, witness another event participant engaging in inappropriate behavior, or have concerns related to this Code of Conduct, please promptly contact AWS event staff or Amazon Security at 866-944-4144.