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Topic: Generative AI
Reshaping Human-Centric Patient Experiences at Scale
November 2024
About the Episode
In this episode, Kumar Chebrolu, principal at Deloitte Consulting LLP and Elevance Health’s Chief Data and Digital Transformation Officer Ashok Chennuru discuss how cloud migration creates the foundation for exceptional "whole health" human-centric experiences in healthcare at scale with AI and generative AI. They explore how unified data management, digital transformation, and strategic technology choices are empowering healthcare organizations to better understand patient needs, personalize experiences, enhance operational efficiency, and offer insights executives can apply to their own industries.
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AI, and especially generative AI, is a once-in-a-generation technological advancement, and it will unlock new paradigms resulting in significant new opportunities, improving customer satisfaction, productivity, and effciencies across the value chain."
--Kumar Chebrolu, principal at Deloitte Consulting LLP
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