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Get started with AWS Support Documentation and Support Center.

Provides Amazon Support User Guides, API References, and AWS CLI commands you can use to work with AWS Support.

Support Center
Provides access to Account and Billing help for AWS Support.

Whitepapers & slides

Forrester cloud support
See why Forrester says, “Cloud support services have evolved into essential solutions.”

AWS Enterprise Support one pager
Read the one pager to learn how AWS Enterprise Support can help deliver significant business value.

AWS Business Support one pager
Read the one pager to learn how you can build a strong cloud foundation with high-quality Support.

AWS Business Support eBook
Read the eBook to learn how AWS Business Support can help you realize your business goals faster.


Learn about AWS Enterprise Support (2:45)
Learn about AWS Business Support (1:33)
How do I start using Trusted Advisor (11:56)

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Twitch episodes

Join AWS Support experts on a live streaming series to discuss best practices and solutions at

Most recent episode

Tagging AWS Resources
Padma Malligarjunan, EP Komarla, and Michael Beck, give you an overview of what tags are, types of tags, creating and managing tags, and tagging use cases and best practices.
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Previous episodes

Getting the most from AWS Support
Francesco Penta and Matt Pye walk you through what AWS Support has to offer and to help you find the right support when you need it. 
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Cost optimization for EC2
Padma Malligarjunan and Rob Higareda walk you through the AWS Trusted Advisor Cost Optimization Pillar and saving on EC2 costs.
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