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Intuit uses Amazon WorkSpaces to enable internal employees and remote contingent workers
Watch Hieu Giap, EUC Principal Engineer at Intuit, speak at re:Invent 2023 about how Intuit leveraged WorkSpaces to support a wide range of hybrid employees.
With a hybrid workforce comprised of internal employees using company-issued laptops in corporate offices and remote contract workers using their own personal laptops (BYOD), Intuit needed to support a wide range of end users and use cases, while protecting their IP. Specific functional requirements for Intuit’s new end-user computing solution included end-to-end encryption, ability to scale during times of peak usage, global availability, and high performance to ensure quality customer experiences on telephony support calls.
Intuit’s team of engineers and specialists worked closely with the Amazon End User Computing team to make the Amazon WorkSpaces launch a success. As a result of the deployment, Intuit saw improvements to both efficiency and security. With the WorkSpaces solution in place, Intuit now has the capability to scale to tens of thousands of users by 2025.Read the Intuit blog for more detail on how the company transformed delivery of end-user computing services with WorkSpaces.
Read the Intuit blog for more detail on how the company transformed delivery of end-user computing services with WorkSpaces.
We addressed all of our needs. We could deploy in any region in under 30 minutes. The biggest piece was that we provided more security for Intuit. We removed the VPN and improved our security posture.”
Hieu Giap EUC Principle Engineer, Intuit
AWS Services Used
Amazon WorkSpaces
Amazon WorkSpaces is a fully managed desktop virtualization service for Windows, Linux, and Ubuntu that allows you to access resources from any supported device, including Amazon WorkSpaces Thin Client.
Improvement-IT, based in the Netherlands, provides IoT solutions to a variety of organizations with an emphasis on tracking, tracing, and monitoring the status of assets. Together with its other companies Port Pay and Alltrack Medical, it offers these innovative solutions to help customers track assets in the field, manage warehouses, and optimize supply chains. However, it was being hampered by its own managed services provider, which was running both Amazon Web Services (AWS) and on-premises assets for it. It wanted a proactive partner with deep expertise to help optimize its systems, improve client onboarding times, and better detect problems before they affected customers. AWS Partner TechNative has helped it to achieve those goals, reducing customer support calls by 15 percent and cutting onboarding time by 50 percent.
To optimize high-volume, complex routes for municipal recycling collection in Argentina, Kovix turned to AWS Partner HERE Technologies, a leader in location data and routing solutions. HERE offered enterprise-grade routing capabilities that Kovix deployed to dynamically manage hundreds of waypoints with scalability and precision. Using HERE Tour Planning, Kovix reduced route times by 20 percent and fuel expenses by 17 percent, improving operational performance for municipalities across Argentina.
Hyperleap, a company specialized in building SaaS solutions for the recruiting industry, worked with AWS Partner Pinecone to create a job board where job seekers could employ generative AI to stand out in the initial resume filter and put their best foot forward. Together, they developed Jennie Johnson, a job-seeker focused AI-powered job board which increased click-through rates by 50% and provided job seekers customized matches.
Palo Alto Networks, a leading cybersecurity company, sought to boost developer productivity using generative artificial intelligence (AI) technology. The goal was to create a custom solution that would enhance the speed and quality of coding while maintaining strict security standards. By leveraging Amazon Web Services (AWS), Claude 3.5 Sonnet and Claude 3 Haiku from AWS Partner Anthropic, and Cody from AWS Partner Sourcegraph, Palo Alto Networks developed a secure AI tool for generating, optimizing, and troubleshooting code. Within three months, Palo Alto Networks onboarded 2,000 developers and increased productivity up to 40 percent, with an average of 25 percent. This custom AI solution has empowered both senior and junior developers, and the company expects further improvements in code quality and efficiency.
Organizations of all sizes across all industries are transforming their businesses and delivering on their missions every day using AWS. Contact our experts and start your own AWS journey today.