FAQs
Q: What is Amazon WorkSpaces?
Amazon WorkSpaces is a managed, secure cloud desktop service. You can use Amazon WorkSpaces to provision either Windows or Linux desktops in just a few minutes and quickly scale to provide thousands of desktops to workers across the globe. You can pay either monthly or hourly, just for the WorkSpaces you launch, which helps you save money when compared to traditional desktops and on-premises VDI solutions. Amazon WorkSpaces help you eliminate the complexity in managing inventory, OS versions and patches, and Virtual Desktop Infrastructure (VDI), which helps simplify your desktop delivery strategy. With Amazon WorkSpaces, your users get a fast, responsive desktop of their choice that they can access anywhere, anytime, from any supported device.
Q: Where can I learn more about Amazon WorkSpaces?
You can learn more about Amazon WorkSpaces on the Amazon WorkSpaces website.
Q: How can I get started with Amazon WorkSpaces?
To get started with Amazon WorkSpaces, you will need an AWS account. You can use this account to sign into the AWS Management Console and quickly provision Amazon WorkSpaces for yourself and any other users in your organization. To provision an Amazon WorkSpace, first select a user from your directory, then assign that user to an Amazon WorkSpaces bundle (a configuration of compute resources, storage space, and software applications). Once your Amazon WorkSpace is provisioned, the user will receive an email with instructions for connecting to their WorkSpace. You will create two Amazon WorkSpaces as part of this project.
Q: How does a user get started with their Amazon WorkSpace once it has been provisioned?
When Amazon WorkSpaces are provisioned, users receive an email providing instructions on where to download the Amazon WorkSpaces client applications they need, and how to connect to their Amazon WorkSpace. The user will be directed to set a password the first time they attempt to connect to their Amazon WorkSpace. Once this is done, they’ll be able to gain access and log in.
Q: Where can I access Amazon WorkSpaces technical documentation?
You can access Amazon WorkSpaces technical documentation here.
Q: How does billing work for Amazon WorkSpaces?
You can pay for your Amazon WorkSpaces either by the hour, or by the month. You only pay for the WorkSpaces you launch, and there are no upfront fees and no term commitments. The fees for using Amazon WorkSpaces include use of both the infrastructure (compute, storage, and bandwidth for streaming the desktop experience to the user) and the software applications listed in the bundle. You can read more about Amazon WorkSpaces pricing here.
Q: How much does an Amazon WorkSpace cost?
Please see the Amazon WorkSpaces pricing page for the latest information.
Q: What do I do once I’ve completed this project?
All of the resources in your environment are launched under your account. You can continue to use the resources you’ve created, you can provision additional resources, or you can remove them at any time. You will incur charges for any usage of AWS services.
Q: How can I get in touch with someone to discuss Amazon WorkSpaces?
Contact us by filling out the form on this page.