Diversity, Equity, and Inclusion Customer Stories

See how customers are advancing diversity, equity, and inclusion using AWS.

Squire Technologies Gives Barbershops a Cutting Edge

Squire Technologies (Squire), a startup building on Amazon Web Services (AWS), helps barbers bring their businesses into the future and connect more deeply with their communities. Squire’s platform combines appointment booking, payroll, and point-of-sale systems—which barbers and owners previously pieced together themselves—to simplify shop operations so barbers can focus on their customers. The startup continues to explore cloud-based technologies like machine learning (ML) to deliver fresh angles to a centuries-old craft and multi-billion-dollar industry.  

Building an Inclusive Future Through Coding and the Cloud

In this episode of the Fix This podcast, listen to changemakers from several organizations that are fostering diversity, equity, and inclusion (DEI) across the technology sector: Dave Levy, vice president of US government sales at AWS; Aedan Macdonald, founder and program manager of Justice Through Code at Columbia University; Kevin Harper, Justice Through Code graduate and teaching assistant; and Dr. Tarika Barrett, chief executive officer of the international nonprofit, Girls Who Code.

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How the Los Angeles LGBT Center Uses Call Center Technology to Scale Services and Fundraise


Clients served by 50 staff members without requiring additional call center headcount


Raised during first-ever televised fundraiser, via on-demand call center

"To have the ability to stand up a system that is customized to meet our organizational needs as well as our beneficiaries’ needs is phenomenal. We were able to go from an idea to a testing environment to a fully deployed scalable, secure, and extensible solution virtually overnight. This saved us valuable time and saved us money that we put directly to our mission."

Allen Spiegler
Chief Information Officer, Los Angeles LGBT Center

The Los Angeles LGBT Center selected Amazon Connect—a simple to use, cloud-based contact center solution—to establish a fully operational call center in just 1 week. The solution seamlessly scales to handle fluctuating inbound call volumes for health services, and the organization now deploys the system to support other community needs as well, while only paying for the capacity it uses. Backed by Amazon Connect, the Los Angeles LGBT Center held its first-ever telethon and raised $1.3M in donations that that will help its decades-long programs, services, and global advocacy continue to thrive and grow.

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Diversity, Equity, and Inclusion: ADP on Making DEI a Priority Internally and in Its Products

ADP on Making DEI a Priority Internally and in Its Products

Having championed DEI internally for years, ADP shares best practices and develops data-driven solutions that support customers in creating more inclusive workplaces. ADP built its Pay Equity Storyboard on AWS to help employers understand potential pay gaps based on gender, race, and other EEOC-protected classes and create action plans to close them.

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How Pinterest Worked with AWS to Create a New Way to Manage Data Access

How Pinterest Worked with AWS to Create a New Way to Manage Data Access

In a collaborative effort with AWS, Pinterest developed a Fine Grain Access Control (FGAC) system for its data stored on Amazon Simple Storage Service (Amazon S3). Pinterest now uses FGAC to help amplify underrepresented creators while protecting user data.

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Justice Through Code - The Big Idea

Formerly Incarcerated Individuals Turn to Tech to Rewrite the Code of Their Lives

Aedan Macdonald, Antwan, and Alissa share their personal stories and experiences with Justice Through Code, a Columbia University program that offers coding skills training to formerly incarcerated individuals. They share how, together with AWS, Justice Through Code has changed their lives.

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Justice Through Code - The Big Idea

The Sims Gaming Franchise Spurs Imagination and Action to Advance DEI

The Sims franchise has been an inclusion and diversity pioneer in the gaming industry for more than 20 years. Lyndsay Pearson, VP of franchise creative for The Sims at Electronic Arts Inc., shares how she grows and challenges her team and organization to continually break down DEI barriers.

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Diversity, Equity, and Inclusion at AWS

At AWS, we believe that technology should be built in a way that’s diverse, equitable, and inclusive.

Fix This by AWS Podcast

Fix This is a bi-weekly podcast of customer stories about how tech makes the world a better place.

Customer Stories on Sustainability

Discover how AWS customers are building in the cloud to innovate, expedite, and scale real-world sustainability solutions.

AWS Customer Success Stories

Organizations of all sizes use AWS to increase agility, lower costs, and accelerate innovation in the cloud.