Smart Products & Machines
Amazon produces iconic smart products using cutting edge automation, machine learning and AI, and robotics, with AWS at its core. Launch your smart, connected machine or product to generate new revenue streams, offer new services, and enhance your customer’s experience. With AWS you can leverage the most comprehensive and advanced set of cloud solutions available today, and the most comprehensive partner network, while taking advantage of the highest level of security.
Featured AWS solutions
Partner solutions
Featured services
Use cases
Develop differentiated smart products or machines that have a secure connection to the cloud with fast data ingestion, highly reliable storage of product telemetry, scalable big data analytics services, and global messaging capability.
Use data-driven technician scheduling to improve customer service, the profitability of long-term contracts, and technician efficiency.
Improve traceability of products in the field to reduce warranty costs and accelerate resolution of product recall events.
Transform your customer support and maintenance business model to improve customer satisfaction, spare part revenue, and aftermarket profitability.
Benefits
Improve customer experiences with smart products and machines by tailoring products to their needs and usage, and enable communication from product-to-product (P2P) or machine-to-machine (M2M) for more efficient and effective usage.
Move beyond a one-time sales model to new recurring fee service models, new Maintenance Repair and Operations (MRO) models, and new ways to monetize after-sale enhancements.
Leverage data from products and machines in the field to better understand how customers use your products. Use findings to innovate and improve the quality of your offerings to remain competitive.
Partners
Hitachi Vantara, the digital infrastructure and solutions subsidiary of Hitachi, Ltd., delivers service-level-driven outcomes for demanding applications on AWS cloud from edge to data center to cloud with our comprehensive, enterprise-grade, AWS cloud validated capabilities. Hitachi's Lumada solutions detect, collect and organize data, then run sophisticated data analytics for customers in manufacturing, transportation and energy that manage industrial operations such as plant floors, power networks, train systems and mining sites.
OSIsoft delivers an open enterprise infrastructure, the PI System™, to connect sensor-based data, systems and people. The result is real-time, actionable insights that empower companies to optimize and transform their business.
PTC helps industrial companies to create value for themselves, their customers, and the world. From hospital equipment with increased uptime and a spacesuit that is just as durable at half the weight, to more sustainable buildings and more efficient manufacturing—each improvement PTC's technology helps to create, makes our world a better place. PTC’s ThingWorx® Internet of Things platform enables organizations to create IoT applications and generate business value for a variety of use cases. Through a combination of our Augmented Reality, Industrial IoT, PLM and CAD solutions, PTC technology has helped customers achieve impressive results.
RS Components is a leading player in the industrial components and predictive maintenance space.
Customer success
“We’re excited about how this platform can be applied to battery technology in all sectors to bring about a more robust and agile way of managing electric heavy-duty vehicles.”
- Alex Schey, CEO of Vantage Power
Zimplistic is the maker of Rotimatic, a smart device built on AWS IoT that measures, mixes, kneads, flattens, cooks, and puffs rotis—flatbreads made from stoneground flour, which are traditionally popular in India, Pakistan, and parts of Southeast Asia.
“We’re able to understand our customers better. We can gather data on usage patterns and gauge feedback and satisfaction levels. We can also distinguish the favorite recipe on our Rotimatics. With this kind of information, we can evolve our product with updates—right down to new recipes we send out to the device—that we know will add value to our customers.”
- Rishi Irani, Co-founder and CEO, Zimplistic