AWS Communication Developer Services

Scalable, cost effective communication API services
AWS Communication Developer Services (CDS) are cloud-based APIs and SDKs that help builders add communication capabilities into their apps or websites with minimal coding.
Introducing Communication Developer Services (0:32)

Communication Channels

SMS
Messaging available in over 240 countries and regions
Push / In App Notifications
Pay-as-you-go push and in-app notifications
Email
Send at scale with the service that sends an average of 2.2 billion emails sent daily
Chat
Secure, recordable chat for millions of simultaneous users
Voice
SIP trunking and PSTN audio for call routing, voice prompts, recording, and more
Video
WebRTC video and livestreaming for any application or video

Engagement

Campaigns + Journeys
Send messages at the right time with automated workflows and event-triggered cross-channel messaging
Audience Segmentation
Determine who received messages with static or dynamic segmented lists

Use Cases

Alerts + Notifications

Send customers alerts or notifications through email, SMS, push, in-app notifications, or via voice API

Promotional Messages

Send promotions and marketing messages with top email inbox deliverability and segmented messaging

In-App Video

Build your application or website with scalable video technology that can support telehealth, field support, education, and more

Interactive Voice Response (IVR)

Build an IVR system that can  support touch-tone, conversation voice bots, and  text-to-speech.

Latest Blogs

Learn how to get started with communications sent directly from your application through AWS Communication Developer Services.

Email
Build high-volume email applications with Amazon SES (53:56)
Latest blogs

SMS
Outbound Customer Connections Through SMS (50:17)
Latest blogs

Push Notifications
Snack Time's Subscription Service Sends Attractive Notifications Using Amazon Pinpoint (5:17)
Latest blogs