When I attempt to phone-verify my account, I get an error similar to the following: “You have exceeded the maximum number of failed attempts at PIN verification that we allow. Your registration cannot proceed at this time.” What should I do?
AWS Support can help you manually verify your account:
- Sign in to your AWS account using the email address and password you specified when creating your account.
- Create a case with AWS Support, and choose Account and Billing Support.
- Choose the Chat contact method.
- Choose Create case and begin corresponding with AWS Support.
AWS Support will contact you and attempt to manually verify your account.
Did this page help you? Yes | No
Back to the AWS Support Knowledge Center
Need help? Visit the AWS Support Center.
Published: 2016-06-30
Updated: 2018-09-24