AWS End User Messaging is the new name for Amazon Pinpoint’s SMS, MMS, push, WhatsApp, and text to voice messaging capabilities.

AWS End User Messaging

Dependable, cost-effective messaging without compromising safety, security, or results

What is AWS End User Messaging?

AWS End User Messaging empowers developers to integrate scalable and reliable messaging capabilities into their applications. Whether it's time-sensitive alerts, one-time passwords, or two-way communications, AWS End User Messaging helps ensure your messages reach their local or global destination across multiple channels like SMS, MMS, WhatsApp, push, and text to voice. AWS End User Messaging helps unlock the full potential of your messaging strategy by connecting your applications directly to your end-users across the channels they use and trust.

Verifications

Strengthen account security and streamline user onboarding
Leverage One-Time Password (OTP) verifications via SMS during signup and login processes to validate user identities and enable multi-factor authentication. By sending unique, time-sensitive OTP codes through SMS or WhatsApp, you can confirm registered mobile numbers, mitigating fraudulent activities and unauthorized access.

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Notifications

Communicate urgent information, alerts, and reminders
Send messages to a broad audience or a targeted customer list directly to their mobile device via SMS, WhatsApp, or push. With flexible options that bring your channels together in one place, SMS, WhatsApp, and push can help ensure your customers see and engage with the messages that matter most.

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Conversations

Send and receive messages 
Deploy bi-directional communications with your customers with two-way SMS or WhatsApp. Send messages and receive customer responses to create an interactive messaging experience that helps increase engagement. Two-way SMS and WhatsApp is only available in certain countries and regions. For more information, see SMS and MMS country capabilities and WhatsApp supported country list.

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