Build and deploy coversational AI interfaces with Amazon Lex
In this video we explain how organizations can use Amazon Lex to deploy the conversational interface of their choice for their business processes and use cases to achieve their goals and enhance customer satisfaction by exceeding expectations.
Benefits of Amazon Lex
Create Seamless Voice and Text Interfaces
Design and build sophisticated “voice and text” conversational interfaces of your choice.
Effortless Omni-Channel Experiences
Deploy omni-channel experiences with pre-built integrations to contact center solutions.
Rapid Market Entry
Accelerate time to market with automated chat bot designer, test workbench and more.
Pay only for speech and text requests with no upfront costs or minimum fees.
Why Amazon Lex
80%IVR Containment rates within the contact center
65%Increase in self-service rate
35%Completely automated end-to-end calls
30%Reduction in agent call volume
How it works
Amazon Lex is a fully managed artificial intelligence (AI) service with advanced natural language models to design, build, test, and deploy conversational interfaces in applications.Click to enlarge