Amazon Lex - AI Chat Builder
Add sophisticated, natural language, AI-powered chatbots to new and existing applications.What is Amazon Lex?
Powered by the same technology as Alexa, Amazon Lex is an AI chat builder that allows users to interact with any application using natural language voice or chat. Use Amazon Lex to build and deploy conversational AI interfaces for any application. Integrating AI chat into existing business processes and use cases gives users more flexibility and support to get work done in ways that are natural to your users. AI chat experiences in customer-facing applications enhance customer satisfaction.
How it works
Amazon Lex is a fully-managed artificial intelligence (AI) service with advanced natural language models to design, build, test, and deploy AI chatbots and voice bots in applications. You can integrate it with foundation and large language models to answer complex questions using data from your enterprise knowledge repositories. Build continuous streaming chat capabilities so users can pause and restart multi-turn conversations as needed. Quickly build and deploy chatbots or voice bots to mobile devices and other chat services, reducing multi-platform development efforts. Amazon Connect, AWS' omnichannel contact center solution, integrates with Amazon Lex to provide conversational self-service for customers across channels at scale.
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