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Amazon Lex

Build bots with Conversational AI
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Build and deploy coversational AI interfaces with Amazon Lex

In this video we explain how organizations can use Amazon Lex to deploy the conversational interface of their choice for their business processes and use cases to achieve their goals and enhance customer satisfaction by exceeding expectations.

Build and deploy coversational AI interfaces with Amazon Lex

Benefits of Amazon Lex

Design and build sophisticated “voice and text” conversational interfaces of your choice.
Deploy omni-channel experiences with pre-built integrations to contact center solutions.
Accelerate time to market with automated chat bot designer, test workbench and more.
Pay only for speech and text requests with no upfront costs or minimum fees.

Why Amazon Lex

80%

IVR Containment rates within the contact center
NAB (National Australian Bank)

65%

Increase in self-service rate
nib Health Insurance

35%

Completely automated end-to-end calls
AMA (Alberta Motor Association)

30%

Reduction in agent call volume
WaFd Bank

How it works

Amazon Lex is a fully managed artificial intelligence (AI) service with advanced natural language models to design, build, test, and deploy conversational interfaces in applications.