Professional Services in AWS Marketplace
Find and buy services from trusted providers to configure, deploy, and manage third-party software or native AWS services
Professional Services available in AWS Marketplace enables you to find and buy assessments, implementation, support, managed services, and training for third-party software and building on AWS. AWS Marketplace helps you find the software and associated services you need to innovate all in one place, simplifying procurement. You can discover complete business solutions and curated service offerings from independent software vendors and consulting partners, and select payment options and contract terms that fit your needs. All charges are simplified onto your AWS bill.
You can get started today using AWS Marketplace, and take advantage of streamlined vendor onboarding and standardized license terms to accelerate your time to contract.
Benefits
Find & buy complete cloud solutions
Purchase an end-to-end business solution, all in one place. With Professional Services in AWS Marketplace, you can discover curated offerings and request associated services alongside third-party software or services for building on AWS, so accessing the tools you need is easy.
Simplify procurement cycles
Streamline subscriptions as you engage with independent software vendors and consulting partners. AWS Marketplace enables you to cut down on onboarding time and quickly get the software and associated services you need.
Customize pricing, payment schedule, and terms
Obtain payment, contract terms, and pricing options that best fit your organization’s needs. You can pay all charges up front, schedule predictable payments over time, or define contract terms to align with your requirements.
Categories
Assessment
Evaluation of your current operating environment to find the right software for your organization.
Implementation
Help with configuration, set up, and deployment of third-party software or AWS native services.
Premium Support
Access to guidance and assistance from independent software vendors and consulting partners, designed for your needs.
Managed Services
End-to-end environment management from independent software vendors or consulting partners on your behalf.
Training
Tailored workshops, programs, and educational tools provided by experts to help your employees learn best practices.
Success stories
Software AG
"We secure our systems with a single suite from Trend Micro. It not only secures us from malware but also prevents malicious behavior and delivers insights into security related events from a single console. Due to the adaptive scaling of our production environment, we have encountered an ever-changing number of systems to protect. Procuring the software and support services in AWS Marketplace offered us the needed flexibility and helped us to realize massive cost savings—up to 50% compared to our classic procurement model."
Alexander Schnellhardt, Head of Cloud Service Operations, Software AG
Trend Micro
"As a longtime AWS Marketplace seller, we are delighted to offer our customers a simple, centralized way to procure complete cloud solutions on single AWS bill. With this new AWS Marketplace feature, our customers can now benefit through streamlined procurement of value-added integration services from Trend Micro and our global partner community."
Sanjay Mehta, SVP Business Development & Strategic Alliances, Trend Micro
Hilcorp Energy
“Yet one more example of great customer obsession, Onica, a Rackspace Technology company and AWS simplified the transaction flow for services by offering Onica’s consulting services via AWS Marketplace solution. This click through purchase now simplifies the ordering and invoicing for these highly skilled cloud engineers. We can even scale up or down our monthly team engagement from Onica via the AWS Marketplace portal’s Private Offer functionality.”
Bill Rothe, Vice President IT, Hilcorp Energy
Rackspace Technology
"As a leading, pure play cloud solutions provider, Rackspace Technology delivers the innovative capabilities of the cloud to help thousands of customers build new revenue streams, increase efficiencies and create incredible experiences. With Professional Services now available in AWS Marketplace, we can provide even more businesses with the software and services they need to meet their needs."
Kevin Jones, CEO, Rackspace Technology
Frequently asked questions
General FAQs
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What Professional Services are available in AWS Marketplace?
AWS Marketplace customers can find and buy services such as assessments, implementation, premium support, managed services, and training for third- party software or native AWS services.
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How do Professional Services on AWS Marketplace align with AWS IQ?
AWS IQ helps customers get on-demand project help from AWS Certified third-party experts. With AWS IQ, you describe your specific question or request for project help, get responses from experts, and choose the expert with the skills you require based on AWS certifications, experience, and project rates. You then agree to a written proposal with the expert with a maximum budget. As work is delivered, your expert will send you payment requests as agreed in the proposal. Once you approve these payment requests, the associated charges will appear on your AWS bill.
AWS Professional Services offerings help you achieve specific outcomes related to enterprise cloud adoption. Each offering delivers a set of activities, best practices, and documentation reflecting our experience supporting hundreds of customers in their journey to the AWS Cloud. The AWS Professional Services organization is a global team of experts that can help you realize your desired business outcomes when using the AWS Cloud. You can supplement your team with specialized skills and experience to help you achieve your goals. In addition, AWS Professional Services provides global specialty practices across solution, technology, and industry subject areas, such as Application Migration, Artificial Intelligence & Machine Learning, or Financial Services. Their deep expertise helps you take advantage of business benefits available with the AWS Cloud.
Professional Services in AWS Marketplace enables customers to find and buy services from third party sellers to help assess, deploy, manage, support and train on third-party software running in AWS or native AWS services. AWS IQ helps customers get on-demand project help from AWS Certified third-party experts.
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How are Professional Services available in AWS Marketplace different from AWS Professional Services?
Professional Services in AWS Marketplace are offered and delivered by third-party sellers to help customers assess, configure, deploy, manage and train customer on third-party software or native AWS services. Services offered and delivered by AWS Professional Services can help customers achieve specific outcomes related to enterprise cloud adoption and are purchased directly from AWS.
Buyer FAQs
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Why should I use Professional Services?
Professional Services from AWS Marketplace allow you to find premium support, managed services, assessments, training, and other services to help you deploy and manage the software purchased from AWS Marketplace and AWS native services. You can leverage AWS Marketplace to accelerate procurement for new software and/or services, thereby reducing risk to your project schedules. The purchases are itemized on your AWS invoice, simplifying payments and cost management.
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Who provides these services?
Third-party sellers such as Independent Software Vendors (ISVs), Managed Service Providers (MSPs) and Consulting Partners provide the services.
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How do I find Professional Services?
You can search and discover services listings in the AWS Marketplace catalog, with options to browse and filter by service categories e.g., Managed Services, Premium Support. You can also find related services on software product detail pages, and vice versa.
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How do I buy Professional Services in AWS Marketplace?
You can contact the seller using the service request form, which can be accessed through the service detail page. You will need to submit information such as your email address, company, project requirements, and project timing. The seller may contact you via email to discuss the service terms and will extend a Private Offer. You’ll then be able to buy the service in AWS Marketplace using the Private Offer. Learn more about Private Offers here.
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Can I customize my service based on my business needs?
Yes, you can discuss your business needs with the seller and customize the price for the service, payment schedule, and contract terms before starting the service.
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What are the terms for my services purchase?
Both you and the seller agree to the scope of work and terms for their service offerings. These contract terms govern the relationship between you and the seller. You can access these terms from the Procurement Page, which contains all offer details in one place, and accept the contract terms to buy the service.
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How do I initiate service delivery after purchasing the service?
You will see next steps for service delivery on the Procurement Page once the service terms have been accepted. In most cases, the seller will automatically begin service delivery and may contact you as needed.
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How do I get started?
You can learn more about the steps to get started here.
Seller FAQs
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Why should I offer Professional Services in AWS Marketplace?
Grow your business with Professional Services in AWS Marketplace to access AWS-Ied co-selling opportunities, activate new revenue opportunities and connect with a large pool active AWS Marketplace customers globally. Watch the Manage Professional Services Products in AWS Marketplace video to learn more.
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Who can list their services in AWS Marketplace?
All AWS Marketplace sellers (ISVs and consulting partners) can list their services in AWS Marketplace. Learn more about becoming a seller in AWS Marketplace here.
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What services can I list in AWS Marketplace?
Sellers can list services associated with software available in AWS Marketplace or services related to building on AWS.
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How do I list services in AWS Marketplace?
Watch the How to List a Professional Service video and use the accompanying Professional Services Listing Guide to get started.
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How do I create Private Offers for my services?
You can use the Offers tab in AWS Marketplace Management Portal to create a new service listing. You will be to customize pricing, payment schedule, contract duration, and contract terms before extending the Private Offer to the customer. You can learn more about creating Professional Service Private Offers here.
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How do I get started?
You can learn more about the steps to get started here.
Getting started
We're here to help you get started with AWS Marketplace. Ask for or give advice on the AWS Marketplace discussion forum.
We're here to help you get started with AWS Marketplace. Ask for or give advice on the AWS Marketplace discussion forum.