- Simplify Customer Communication: Unify multiple customer communication channels including web, SMS, IM networks, and Twitter into a single solution.
- Powerful APIs: Query your My Customer Cloud account meta-data, fully customize your customers' real-time service experience, and write your own real-time chat applications.
- Secure and Private: Customer information collected as part of a chat is secured using SSL encryption.
My Customer Cloud is a live chat solution suitable for businesses of all sizes. Create, customize, and staff live customer chat for your business or build your own scalable, reliable real-time chat apps with My Customer Cloud's powerful APIs. My Customer Cloud's flexible chat platform is based on the XMPP standard and seamlessly unifies a variety of customer communication channels, including website, SMS, instant messaging networks, and Twitter, into a single solution. With today's schmorgesborg of technologies, customers are more connected than ever; businesses have to be everywhere at once. My Customer Cloud's anything-to-anything real-time communication platform makes chatting with customers over a variety of channels simple, truly unlocking the power of live chat for business.