TurnKey SiT! Support Incident Tracker helps save you time and money by providing a ready-to-run solution that is secure, supported and easy to maintain. The system auto-updates itself with security fixes and is built in a transparent 100% open source process free of hidden backdoors.

SiT! Support Incident Tracker! is a help desk web application that helps track technical support requests, contacts, sites, support contracts and support incidents in one place. Send emails directly from SiT!, attach files and record every communication in the incident log. SiT is aware of Service Level Agreements and flags incidents that stray outside them.