VoipNow brings together multiple communication channels and enables service providers to deliver cloud UC services, like automation, enterprise PBX, voice, video, instant messaging, conferencing, contact center, and mobility. VoipNow reduces infrastructure and maintenance spending, streamlines and monitors processes, increasing workforce mobility and flexibility. The platform accommodates the needs of a multi-tenant environment due to its role-based multi-layered design and implements a distributed architecture that maximizes Cloud computing advantages. It scales in an easy and transparent way, enabling users to pay only for the resources used. VoipNow has a built-in real-time charging engine that provides full control of call routing and costs, which leads to significantly cut down telephony costs with up to 70%. It includes APIs that allow consistent access to call resources and operations and facilitate integration with third-party Apps. Due to its rapid set-up and deployment, integrated charging engine and competitive pricing plan, VoipNow successfully serves service providers who want to keep their business at a competitive level by offering cost-effective and stable communication tools to their customers, medium to large companies with multi-site offices, and telcos that serve millions of users with ready-to-use PBX, Unified Communications-as-a-Service, and managed SaaS.