Sign in
Your Saved List Partners Sell in AWS Marketplace Amazon Web Services Home Help

Request Tracker (RT)

Request Tracker (RT)

By: Best Practical Solutions Latest Version: RT 4.4.1

This version has been removed and is no longer available to new customers.

Product Overview

Request Tracker (RT) is the system you need to track the important tasks you can't afford to forget.
Organizations of all sizes use RT to track and manage customer requests, internal project tasks, and workflows of all sorts. With custom ticket lifecycles, seamless email integration, configurable automation, and detailed permissions and roles, RT serves the needs of your customers, your staff, and you.


RT 4.4.1

Operating System

Linux/Unix, Amazon Linux 2017.03

Delivery Methods

  • Amazon Machine Image

Pricing Information

Usage Information

Support Information

Customer Reviews