The Tickets Project has its origins in the Florida hurricanes of 2004.
Conversations with responder friends in Florida's emergency services
community drove home the point that too many of you are familiar with,
that while the larger counties had CAD systems as their emergency
response workhorse, the smaller communities did not. ("The Good Lord
must love smaller counties; He made so many of them.") Here was a
clearly unmet need, as well as a golden opportunity to demonstrate the
usefulness and versatility of Open Source Software.

The earliest versions drew enough interest and downloads to convince
us that the need we perceived was real and that we shd proceed. The
current release has capabilities that none of us at the early adoption
could expect to see.

We realize that Tickets isn't for every operation (what CAD package
could possibly do that?) We understand that the cost of commercial
CAD products can pose a real hurdle to many organizations - whether
volunteer or career - that really could use a capable CAD product in
their operations. Tickets may be able to help you clear that hurdle,
and make scarce funding available to meet other needs.

For other users, dissatisfied with the capabilities of available
proprietary CAD's, here's a chance to obtain the source code and
revise the package to meet special needs. Or else, to be in contact
with developers willing to listen to their expressed needs.

So c'mon aboard. You'll be in good company!