The callstats performance monitoring service enables contact center managers to identify Amazon Connect call quality problems and rapidly resolve them. It continuously monitors WebRTC communications and uses AI to detect and troubleshoot problems, resulting in higher CX and agent productivity.
The callstats performance monitoring service enables contact center managers to identify Amazon Connect call quality problems and rapidly resolve them. It continuously monitors WebRTC communications and uses AI to detect and troubleshoot problems, resulting in higher CX and agent productivity.
This version of callstats.io performance monitoring and analytics. is not available to new customers.
callstats.io performance monitoring and analytics.
