Bugzilla is a Web-based general-purpose bugtracker and testing tool. One of its advantages for developers is its lightweight realization and high performance.

While there is a potential to turn Bugzilla into a technical support ticket system, task management tool, or project management tool, the developer team focused on polishing it as a bug tracking system. Mandated design requirements include:

• Customizability. The support of freely available, open-source tools. On the other hand Bugzilla development includes work to support commercial databases, tools, and operating systems.
• Efficiency. The maintenance of speed and efficiency at all costs. One of Bugzilla's major attractions to developers is its lightweight implementation and speed, so calls into the database are minimized whenever possible, data fetching is kept as light as possible, and generation of heavy HTML is avoided.
• Tickets. Mozilla.org uses it to track feature requests as well. In this case bugs can be submitted by anybody, and will be assigned to an exact developer. Various status updates for each bug are allowed, together with user notes and bug examples.

Simple bug-tracking capabilities are often built into integrated source code management environments such as Github. However, Bugzilla is much more functional, scalable and comprehensive - thereby outgrowing capabilities of those systems - for example, because they miss workflow management, or bug visibility control (security), or custom fields.

Disclaimer: The respective trademarks mentioned in the offering are owned by the respective companies. We do not provide a commercial license for any of these products. Bugzilla is a complete and separate project from Tidal Media Inc.

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