Overview
Agents logged into Microsoft Dynamics 365 Sales or Customer Service platforms can seamlessly handle calls within Dynamics 365, triggering a popup with Account or Contact records based on the caller's details. The integration of Amazon Connect with Microsoft Dynamics 365 facilitates a unified customer data repository for businesses. This integration ensures the harmonious synchronization of customer data between the contact center solution and the CRM platform, providing a comprehensive solution for users on the AWS Marketplace.
Sold by | P3Fusion Inc |
Categories | |
Fulfillment method | Professional Services |
Pricing Information
This service is priced based on the scope of your request. Please contact seller for pricing details.
Support
Please send your inquiries to sales@p3fusion.com. You can learn more about us by visiting https://p3fusion.com/ and you can find us on linked In https://www.linkedin.com/company/p3fusion