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ProServ

Overview

The SD-WAN offering is designed to provide security and WAN connectivity for tenant branch networks with SD-WAN hubs located in tenant data centres. This includes multiple solutions for Branch, Data Centre and Remote Users. • Firewall-as-a-Service (SD-WAN) to enable hosting and private cloud. • Software-Defined Branch (SD-Branch) to enable switching, wireless and identity / NAC controls. • Secure Access Service Edge (SASE) to enable remote workforce and zero-trust network access. • Endpoint protection with EDR. • AI-Driven Security Operations with Security Incident Event Management (SIEM) and Security Orchestration Automation and Response (SOAR).

Load-balancing Performance SLA Application-based steering Quality of Service (prioritise key applications) Forward Error Correction IPSec VPN (third parties) IPSec VPN (public cloud) Remote users (SSL VPN to DC)3 Wireless and authentication on LAN Stateful firewall Application Control Intrusion Prevention (IPS) Anti-Virus Web Filtering IP Reputation Database / Threat Feeds SSL Inspection Identity-based policies4 Data Leak Prevention (DLP) PCI Compliance Reporting Sandbox API-Driven Blacklist and Whitelist5 Email event notifications Syslog event notifications Chat event notifications (Microsoft Teams or Slack) On-demand reporting (maximum once a week) Regular reporting (maximum daily) Customised reporting Self Service6 DC Internet and DMZ security Public Cloud via SD-WAN Public Cloud security

A number of sizing options are possible with the SD-WAN offering. DXC follows an approach toward defining possible sizes, offered in a tiered manner. We are able to construct multiple Branch Service Sizes beginning with Small, then to Medium, Large and Extra Large.

Sold by DXC Connect Pty Ltd
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Fulfillment method Professional Services

Pricing Information

This service is priced based on the scope of your request. Please contact seller for pricing details.

Support

SLA Coverage Bronze Silver Gold8 Minor Requests Business Hours Response – NBD Resolution – 2 business days Response – 2 hr Resolution – NBD Response – 1 hr Resolution – 8 hr Major Requests Business Hours Response – NBD Resolution – 5 business days Response – 2 hr Resolution – 3 business days Response – 1 hr Resolution – NBD Priority 1 Incidents 24x7 Response – 2 hr Resolution – 2 days Response – 1 hr Resolution – NBD Response – 30 min Resolution – 4 hr Priority 2 Incidents 24x7 Response – 2 hr Resolution – NBD Response – 2 hr Resolution – NBD Response – 1 hr Resolution – 8 hr Priority 3 Incidents Business Hours Response – 2 hr Resolution – 2 business days Response – 2 hr Resolution – NBD Response – 1 hr Resolution – NBD

Maitenance Window TBD