Sold by: Matterport
Matterport is leading the digital transformation of the built world. Our spatial data platform turns buildings into data to make every space more valuable and accessible. Millions of buildings have been transformed into immersive digital twins to improve every part of the building lifecycle.
Sold by: Matterport
Overview
With over 38 billion square feet of data, we are building the largest digital library of spatial data. Even better, it is open for innovation. Matterport is a 3D data platform trusted by thousands of businesses around the world to securely generate and manage 3D digital twins of their properties.
We transform any physical space into a navigable, photorealistic and dimensionally accurate digital replica. We give businesses the spatial data and insights to connect their buildings, services, and people. Get a feel for a floor plan, collaborate from afar, use the measurement tool or invite customers to your immersive showroom.
Capture, upload, experience. Capturing spaces can be done with a variety of proprietary Matterport cameras, our mobile app, and partner-enabled capture solutions.
Our immersive digital twins are powered by patented Cortex AI technology. This deep learning neural network builds precise digital twins at scale. It can automate 2D to 3D conversion, handle advanced image processing, recognize objects, and automatically label and classify spaces. With each capture, Cortex gets smarter and improves upon its precision.
Our developer tools enable customers and partners to build amazing capabilities and custom add-ons to our platform. This means more value waiting to be unlocked and more innovations yet to be imagined.
Matterport has achieved the following Amazon Web Services (AWS) competencies: IoT ISV, Energy ISV, and Manufacturing and Industrial Software. These designations recognize that Matterport has demonstrated proven technology that helps customers achieve their cloud goals. Achieving these AWS competencies differentiates Matterport as an AWS Partner Network (APN) member that provides specialized software designed to help enterprises adopt, develop, and deploy complex projects on AWS. To receive these designations, APN members must possess deep AWS expertise and deliver solutions seamlessly on AWS.
Matterport partners with AWS and other APN companies to power end-to-end solutions for our customers. Reference the following solution packages for more details:
Workforce Safety: These solutions focus on the industrial workforce who operate in high-risk environments, such as construction, chemicals and hazardous goods manufacturing, industrial warehousing, and mining and minerals. By empowering immersive training and effective planning, companies can create safer operating conditions and better meet compliance and audit needs.
Connected Worker: Focused on the communication and training challenges that customers face, AWS Connected Worker solutions mitigate errors and safety risks by providing workers with access to key metrics, enabling collaboration and facilitating immersive training. These features enhance skills, reduce errors and inefficiencies, and improve compliance with safety protocols while alerting workers to hazards in real time.
Lean Daily Management (LDM): Matterport and Siemens Mendix, in collaboration with AWS, have joined forces to offer a solution that aids plant managers by helping them understand progress, take corrective action, and ensure sustained improvements. This is achieved by providing data connectivity, analytics, and visualization capabilities for contextualized information and workflows that initiate corrective and preventive action.
*To purchase, please contact Matterport directly. We will work with you to customize a private offer based on your needs. https://partners.amazonaws.com/contactpartner?partnerId=0010h00001jDKi1AAG&partnerName=Matterport
**Matterport's (1) AWS Marketplace Addendum supplements their (2) Platform Services Agreement and (3) Terms of Use for customers purchasing Matterport through the AWS Marketplace.
Highlights
- Unlock the true value of your buildings. Build custom 3D experiences by harnessing the power of our APIs and SDKs to build solutions. Leverage our platform for richer engagement, including, analytics, insights, and IOT data integration.
- Create new experiences. With digital twins, you can generate custom, immersive experiences of your spaces, like enhancing your ecommerce strategy with 3D, remotely training employees or collaborating within a shared digital twin to better drive business outcomes.
- Reduce operational costs. Enable 24/7 access from any device to dimensionally accurate digital replicas of your spaces to reduce physical site visits, save travel time & costs, and enhance construction project communication while achieving faster time to completion.
Details
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Dimension | Description | Cost/12 months |
|---|---|---|
Digital Twin Essentials | Matterport Enterprise Subscription & Capture Services up to 50,000sqft | $25,000.00 |
Vendor refund policy
No refunds
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Peter S.
I have lost 2 clients from Matterport projects failing
Reviewed on Jul 20, 2024
Review provided by G2
What do you like best about the product?
So far, not much. The app constantly bugs out and closes on me. Or if I rotate my phone half an inch the project closes and takes me to the main screen. When I go back into the project I have to reset the camera.
What do you dislike about the product?
I have lost two clients due to their matterport projects failing. One project took 7 days to get looked at by their "senior team" to get fixed. By then the damage was done and we lost our client. I woke up today 7-20-24 to see yet again ANOTHER project has failed. I will be looking into cancelling our subscription and moving to iGUIDE or Kuula. The fact that on this review page it says that "Your review will only be published after it has been reviewed by our team and passed quality checks" means that it most likely will not be published.
What problems is the product solving and how is that benefiting you?
To be honest, nothing. It has only caused us trouble and loss of income when our clients decide that it is unnacceptable that their matterport tours take WAY too long and have issues in it.
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Matt B.
Matterport capture services steals money
Reviewed on May 11, 2023
Review provided by G2
What do you like best about the product?
The tool is quite nice. Good for real estate. Nice to measure.
What do you dislike about the product?
Like other reviewers have said, customer service is absolutely abysmal.
I ordered capture services for 2700 sq ft house. They quoted $350 which is high but I like the tool. The technician asked me while out if I wanted basement done too. Sure why not and if you can grab the porch to that's be great. He didn't tell me there would be an extra charge.
Literally WEEKS later they send me an invoice for an extra $175 for the extra areas. If I would have known then I would have said no. I immediately dispute it and call. They next day they run my card WITHOUT my authorization. Absolute crooks.
It's still been weeks and they are "processing" the issue with the "Collections Department"
Seems like I must do the chargeback.
I like the tool but this experience has been so infuriating that it makes me want to drop the service and switch.
I ordered capture services for 2700 sq ft house. They quoted $350 which is high but I like the tool. The technician asked me while out if I wanted basement done too. Sure why not and if you can grab the porch to that's be great. He didn't tell me there would be an extra charge.
Literally WEEKS later they send me an invoice for an extra $175 for the extra areas. If I would have known then I would have said no. I immediately dispute it and call. They next day they run my card WITHOUT my authorization. Absolute crooks.
It's still been weeks and they are "processing" the issue with the "Collections Department"
Seems like I must do the chargeback.
I like the tool but this experience has been so infuriating that it makes me want to drop the service and switch.
What problems is the product solving and how is that benefiting you?
Tool is good. Customer service horrific.
Oskar S.
Worst customer service experiance.
Reviewed on Apr 13, 2023
Review provided by G2
What do you like best about the product?
I agree that there is no better alternative for VR tours but the customer service is unbelievably slow and incompetent. It took them 30 days to confirm our wire transfer to activate our account after which they billed us for the same inactive 30 day period again.
What do you dislike about the product?
The answers from the CS team are almost as if by a poorly programmed robot and they kepp sending you around in circles. The names are also ridiculous (TK, Love Good etc) - very unprofessional. Im am definitely looking forward to a better platform in the future.
What problems is the product solving and how is that benefiting you?
We are trying to introduce our house models to potential new customers through VR tours of previously built houses.
Lliam G.
The best virtual tour software available
Reviewed on Mar 07, 2023
Review provided by G2
What do you like best about the product?
Matterport is incredible for creating impressive virtual tours that look incredibly professional... fast Matterport software and support is second to none and im seriously impressed with the availability to share completed products with clients
What do you dislike about the product?
Matterport is a great system but it sadly does work best with its own camera systems to get the full potential. this could be an expensive endeavour for singing use marketing routes.
What problems is the product solving and how is that benefiting you?
Matterport allows for the facilitation of virtual exhibitions when real-world ones can't take place, this makes a much more digital-first approcach to jaw dropping marketing
Diana D.
MATTERPORT IS A COMPANY THAT GROWS WITH THE TIMES
Reviewed on Dec 22, 2022
Review provided by G2
What do you like best about the product?
It adds an extra dimension when you want to showcase a venue and gives a much closer perspective.
What do you dislike about the product?
Everything has to be done through Matterport and you have to pay for storage. If you use it a lot then that wouldn't be so bad but for us we end up paying for months where we never do anything. It would be nice if they offered a way to store it on your own server.
What problems is the product solving and how is that benefiting you?
It's making the product accessible in a variety of ways so you can get the job done even if all you have is a cell phone.