Spotify Enterprise Support for Backstage
Looking to improve developer productivity with Backstage? Tap directly into the experience, expertise, and positive vibes of the Backstage team at Spotify. As creators, maintainers, and contributors of the Backstage open source framework (not to mention everyday users), we know the technical side of Backstage inside and out. More importantly, we understand the needs of developers — and how to help them get the most out of your IDP.
Overview
Running Backstage on AWS? Get Spotify’s enterprise expertise on-call. Our teams have helped companies of all shapes and sizes with every aspect of Backstage, from ongoing tech support to kickstarting internal adoption, to architecture reviews and best practices.
Our personalized services:
Support Services
Sign up for our expert tech support with clear response SLAs to keep your productivity humming. We'll also provide comprehensive security reviews and proactive incident notifications, so your time and data are both well-protected. Support services include: fast-tracking your implementation using proven best practices, customized roadmap for integrating with your engineering org and tech stack, personalized guidance on Spotify Plugin for Backstage implementation, ongoing tech support with clear response SLAs, comprehensive security reviews, and proactive incident notifications.
| Sold by | Spotify for Backstage (Spotify AB) |
| Categories | |
| Fulfillment method | Professional Services |
Pricing Information
This service is priced based on the scope of your request. Please contact seller for pricing details.
Support
What's included:
- Fast-track your implementation using proven best practices
- Customized roadmap for integrating with your engineering org and tech stack
- Ongoing tech support with clear response SLAs
- General guidance < 48 hrs
- System impaired < 12 hrs
- Comprehensive security reviews
- Proactive incident notifications
- Personalized guidance on implementation for the Spotify Plugins for Backstage
Enterprise Support users may log in to their Spotify for Backstage account and create a ticket.