Jamf Business Plan

What do you like best about the product?

Apple focused device management that gets the job dobe

What do you dislike about the product?

Sometimes can be slow to react to feature requests

What problems is the product solving and how is that benefiting you?

Easy device deployment for end user benefit

What do you like best about the product?

It’s nice to hear from people behind the great product.

What do you dislike about the product?

I don’t think there is any, everything is good

What problems is the product solving and how is that benefiting you?

For Security and ease of use for our users

What do you like best about the product?

Great Tool for managing Macs in a Corporate environment

What do you dislike about the product?

Not many people know how to use it effectively.

What problems is the product solving and how is that benefiting you?

Managing Apple products in corporate environments

What do you like best about the product?

Jamf Pro excels at what it was built for—managing Apple devices at scale. The integration with Apple Business Manager and Apple School Manager is smooth as silk, making zero-touch deployment a reality. Setup and enrollment are automated, consistent, and secure. The granular policy management is another standout—you can craft very specific configurations and apply them dynamically with Smart Groups, which cuts down on manual work and increases control. Self Service is a major win from a user experience perspective, giving users autonomy while keeping the environment secure and standardized. Reporting is detailed, automation is robust, and Jamf’s scripting support allows advanced admins to push custom workflows with ease. And let’s not forget the Jamf Nation community and support, which are genuinely helpful resources when you're troubleshooting or trying to learn best practices.

What do you dislike about the product?

That said, Jamf Pro isn’t without its friction points. For one, the learning curve can be steep, especially for teams new to MDM or Apple’s ecosystem. The interface, while functional, feels a bit dated and occasionally unintuitive—you’ll find yourself diving into documentation or trial-and-error just to figure out where a setting lives. Pricing can also be a barrier for smaller orgs or schools, especially when compared to lighter MDMs that offer basic features at lower costs. And while it integrates well with a lot of systems, certain advanced integrations (like conditional access with Azure or complex patch management) can feel clunky or require additional tools like Jamf Protect or Jamf Connect. Finally, while support is generally solid, there are occasional delays during peak times or when working through more complex issues that touch multiple Apple services.

What problems is the product solving and how is that benefiting you?

Jamf Pro is solving the chaos of managing Apple devices at scale. Before implementing it, deploying Macs and iPads involved a ton of manual setup—account creation, software installs, security hardening—all done by hand or with clunky scripts that only worked “most of the time.” Jamf Pro automates all of that. Devices arrive at the user’s desk, they sign in, and within minutes their machine is configured, secured, and ready to work. That’s saving us hours per device and dramatically reducing human error.

Security and compliance are another major win. With Jamf, we can enforce policies, track device health, and push updates or restrictions on the fly, ensuring we meet internal and industry standards. No more wondering if someone skipped a critical update or disabled FileVault—we have full visibility and control.

We also used to field a lot of basic IT tickets—“How do I install this?” or “Can I get X app?” Now, with Self Service, users can help themselves from a curated list of tools, which not only empowers them but frees up our helpdesk.

Ultimately, Jamf Pro is benefiting us by reducing workload, improving security, and delivering a smoother end-user experience. It’s given us the structure and automation we needed without locking us into a rigid system—and that flexibility has been huge.

What do you like best about the product?

Being up to date with how users manage their devices on a day to day basis. I can tell if they restart their machines often and what apps they commonly use

What do you dislike about the product?

Just the fact that it hasn’t branched out to Windows devices yet.

What problems is the product solving and how is that benefiting you?

Controlling what devices can and cannot do by segregating them into different groups. Can be smart groups or static groups