Sold by: Mux
Mux Data provides real-time video streaming performance analytics, empowering publishers and developers with the actionable insights they need to deliver better quality of experience for their viewers.
Overview
Mux Data is a Quality of Experience real-time analytics platform that measures the performance metrics that actually matter to viewers: rebuffering, startup time, video quality, and errors.
Our intuitive dashboard quickly gives users the insight to find issues and make improvements through features like A/B testing, industry-wide scores, alerts, and detailed information about every single video view.
The product works out of the box across all HTML5-compatible video players, iOS, Android, and major OTT platforms. Integration is easy - just initialize the Mux SDK, pass in some metadata, and you're up and running in minutes.
All data is available via exports and APIs, making it easy to integrate Mux Data into other systems.
Monitor performance of CDNs and video infrastructure Compare and optimize video performance across devices Find playback issues before your customers call you For a complete feature breakdown by pricing plan, please visit https://mux.com/data/#DataPricing .
For custom pricing or a private contract, please contact sales@mux.com , for a private offer.
Highlights
- Monitoring Client-side Video QoE for the largest events & SVOD/AVOD services in the world
- Real-time insights in seconds, Full data portability and ownership
- Observability that helps teams resolve issues quickly, Access to deep team of video experts
Details
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Mux | Custom pricing available through our Sales team (sales@mux.com) | $50,000.00 |
Custom Configuration | Pricing, commitments, & duration consistent with applicable order form | $50,000.00 |
Dimension | Cost/unit |
|---|---|
Encoding | Pricing defined on the Mux website or in an order form. | $0.01 |
Storage | Pricing defined on the Mux website or in an order form. | $0.01 |
Streaming | Pricing defined on the Mux website or in an order form. | $0.01 |
Mux Data | Pricing defined on the Mux website or in an order form. | $0.01 |
Real-Time | Pricing defined on the Mux website or in an order form. | $0.01 |
Simulcasting | Pricing defined on the Mux website or in an order form | $0.01 |
Auto-Generated Live Captions | Pricing defined on the Mux website or in an order form. | $0.01 |
Vendor refund policy
There are no refund policies in our base packages - please contact sales@mux.com for more information.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Our engineers provide hands-on support via email and chat for everyone. We offer Advanced Customer Success Packages at additional cost, with Shared Slack Channel Access, Dedicated Support and CSM Teams, Live Event Support and extended SLAs. Contact sales@mux.com for more information. Contact help@mux.com for any support requests, and sales@mux.com for Advanced Customer Success Packages available.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Omar B.
Video management handled out-of-the-box
Reviewed on Aug 09, 2023
Review provided by G2
What do you like best about the product?
Solid APIs and feeling worry-free whenever it comes to streaming videos, especially with the direct Sanity integration.
What do you dislike about the product?
We initially weren't satisfied with Mux<>Sanity plugin, but their team was reactive and decided to improve it to make content creation smoother.
What problems is the product solving and how is that benefiting you?
Rendering videos with the right size and integratin with the CMS.
Leave a comment0 comments
Ashik C.
Seemless video streaming and content management. API first development is great advantage
Reviewed on Jul 07, 2023
Review provided by G2
What do you like best about the product?
Content management, streaming and video tracking
What do you dislike about the product?
It takes little time to approve videos , its great to have pre-roll, middle-roll and post-roll advertisement features.
What problems is the product solving and how is that benefiting you?
It removes all the pain of managing large digital assets .
Itay B.
The best video platform I've used, feels tailored for developers
Reviewed on May 19, 2023
Review provided by G2
What do you like best about the product?
After working with several other video platforms, moving to Mux felt great. Mux provided the best documentation, ease of implementation, value for money, and performance in delivery and rendering.
What do you dislike about the product?
Haven't found anything that I dislike about mux.
What problems is the product solving and how is that benefiting you?
Uploading and rendering ~1K new videos daily, storing 300K videos, and serving content to ~5000 users daily. Mux made writing the end-to-end solution simple and more cost-effective than any I've checked.
Publishing
Intuitive and working like a charm
Reviewed on May 09, 2023
Review provided by G2
What do you like best about the product?
Especially Mux Data is giving us some very intuitive insights. Furthermore, setting up livestream endpoints through Mux Video works like a charm.
What do you dislike about the product?
Mux Data doesn't provide a lot of insights in the performance of prerolls, only on video playback itself.
What problems is the product solving and how is that benefiting you?
We're getting immediate insights in the quality of our streaming through Mux Data. With Mux Video we're providing several brands within our company with livestream endpoints.
Ray T.
Mux lets me focus on what matters.
Reviewed on Apr 11, 2023
Review provided by G2
What do you like best about the product?
The API is extordinarily productive. We know video, and it's always amazing how simple Mux makes things.
What do you dislike about the product?
I wish some of Mux's features were opt-in. For some use cases, like user-generated content, you don't need all Mux has to offer.
What problems is the product solving and how is that benefiting you?
Mux can take almost any video and make it available to the web / mobile platform with a simple API.