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    Cloudnexa Managed Cloud Support

     Info
    Sold by: Cloudnexa 
    By combining Cloudnexa's expert support engineers and our Cloudscan platform, we can help you achieve a comprehensive and continuous approach to supporting your cloud infrastructure
    Listing Thumbnail

    Cloudnexa Managed Cloud Support

     Info
    Sold by: Cloudnexa 

    Overview

    Cloudnexa is a Premier AWS Partner and an original APN partner dating back to 2008. Our Managed Cloud Support solution is a leader in supporting of a cloud infrastructure. Pillars of the Cloudnexa Managed Cloud Support:

    • Service Monitoring- setup performance monitors, create alerts, AWS service monitoring, establish escalation procedures

    • Technical Support- diagnose service issues, recommend remediations, standardized runbooks, corrective maintenance

    • Issue Management- Provide issue MGT system, manage incident lifecycles, formal incident analysis, resolve via SLA

    • Managed backups- create backup plan, schedule backups, perform data recovery, manage retention

    • System Maintenance- OS patching, AWS scheduled events, platform updates, change management procedures

    • Security- SSL Cert management, enable auditing tools, user account management, HIPAA compliance configurations

    • Account Configuration- access management, billing management, networking management, Best Practice Cloud

    • Cloudscan- complimentary access, multi-account support, color coded dashboard, continuous AWS account scanning

    Visit our website at: www.cloudnexa.com/managed-cloud-support 

    Highlights

    • AWS Premier Consulting Partner (MSP Partner) AWS Premier Consulting Partner (AWS GovCloud US) AWS Premier Consulting Partner (Healthcare Competency) AWS Premier Consulting Partner (Well Architected) HIPAA Compliant
    • Long standing partner since 2008
    • Selected by AWS for excellence in service and expertise

    Details

    Delivery method

    Pricing

    Custom pricing options

    Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.

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    Support

    Vendor support

    We offer phone, email and web support

    Phone: 888.478.2388 Email: support@cloudnexa.com  Website: www.cloudnexa.com/support