Sold by: Zaion
Zaion's conversational AI Agents and generative AI, offer your clients a seamless, personalized experience available 24/7 by automating low value-added call request
Overview
Zaion Virtual Assistant provides a suite of specialized AI Agents crafted to deliver an exceptional customer experience (CX).
Zaion's AI Agents elevate customer interactions by accurately understanding natural language, responding precisely, and recognizing emotional nuances.
By automating high-volume conversations, Zaion AI platform optimizes the customer journey, enabling advisors to concentrate on high-value tasks while significantly reducing operational costs.
Additionally, Zaion's AI Agent solutions seamlessly integrate call context into the Agent Desktop, empowering advisors to respond faster and more effectively.
Unlock the full potential of Zaion's exclusive platform:
- Zaion Assistant (Botbuilder): Easily create, configure, and manage your AI Agent independently.
- Zaion Analytics (Botcenter): Track and evaluate your AI Agent's performance in real-time for continuous optimization. Transform your customer service with Zaion's AI-driven capabilities for an efficient, personalized CX journey
Zaion's AI Agent solutions:
- Welcomebot: 24/7 call reception, qualification, and intelligent routing
- Processingbot: End-to-end handling of high-volume, low-value calls
- Overflowbot: Queue overflow management for peak times
Highlights
- Welcomebot: 24/7 call reception, qualification, and intelligent routing
- Processingbot: End-to-end handling of high-volume, low-value calls
- Overflowbot: Queue overflow management for peak times
Details
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Delivery method
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Dimension | Description | Cost/12 months |
|---|---|---|
Welcomebot minimal annual prepaid pack of committed calls | Pricing for welcomebot annual prepaid call packs is indicative and starts with a minimum commitment of 200 000 calls. Additional setup and subscription fees apply. Final pricing is tailored to your specific requirements, with potential volume-based discounts for longer commitments periods. Please contact the seller for detailed information | $29,652.00 |
Processingbot minimal annual prepaid pack of committed calls | Pricing for processingbot annual prepaid call packs is indicative and starts with a minimum commitment of 50 000 calls. Additional setup and subscription fees apply. Final pricing is tailored to your specific requirements, with potential volume-based discounts for longer commitments periods. Please contact the seller for detailed information | $25,090.00 |
Overflowbot minimal annual prepaid pack of committed calls | Pricing for overflowbot annual prepaid call packs is indicative and starts with a minimum commitment of 20 000 calls. Additional setup and subscription fees apply. Final pricing is tailored to your specific requirements, with potential volume-based discounts for longer commitments periods. Please contact the seller for detailed information | $5,132.00 |
Vendor refund policy
No refund policy. If you have any question about the product and subscription, please contact us : contact@zaion.ai
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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