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    Jiminny

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    Sold by: Jiminny 
    Deployed on AWS
    Jiminny is the world's most loved Conversation Intelligence platform. AI captures & analyzes all your critical go-to-market insights and automates the data instantly to your CRM. <br><br>We empower your team to drive more revenue with actionable insights and informed decisions. <br><br>Conversation intelligence is designed to be used and enjoyed by your whole business.<br><br>Sell smarter, grow faster, and win more deals.

    Overview

    Every customer conversation counts, impacting your business' success and revenue potential. Our leading conversation intelligence software records and analyzes each customer interaction to extract valuable insights on what is and isn't happening.

    Key Features:
    Conversation Analytics: Jiminny provides tools to analyze sales and customer interactions. This includes transcribing conversations, identifying key themes, and assessing sentiment to understand customer needs better.

    Real-time Feedback: The platform offers real-time insights and feedback, which helps sales and customer service teams adjust their approach during interactions to improve outcomes.

    Coaching and Training: Jiminny supports team development by identifying strengths and areas for improvement. It provides actionable insights that can be used for coaching and training purposes.

    Integrations: The platform integrates with popular CRM systems (like Salesforce & Hubspots), as well as communication tools (like Slack), making it easier to incorporate its features into existing workflows.

    Customizable Reports: Users can generate customizable reports to track performance metrics and evaluate the effectiveness of their sales and service strategies.

    Benefits:
    Improved Performance: By leveraging conversation data, businesses can enhance their sales techniques and customer service strategies.

    Enhanced Training: Real-world data from conversations helps in creating more effective training programs for teams.

    Better Customer Insights: The platform helps in understanding customer needs and preferences more deeply, which can lead to better customer engagement and satisfaction.

    Highlights

    • Capture & analyze your critical go-to-market insights with AI.
    • Hundreds of companies have turned to Jiminny for revenue intelligence solutions that provide clever insights, offer measurable results, and boost key metrics.
    • Jiminny integrates seamlessly with your existing tools and platforms for a truly streamlined workflow.

    Details

    Sold by

    Delivery method

    Deployed on AWS

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

     Info
    Dimension
    Description
    Cost/12 months
    Jiminny Pro
    10 Recording Seats
    $10,200.00

    Additional usage costs (1)

     Info

    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Description
    Cost/unit
    insights
    Insights Seat
    $1.00

    Vendor refund policy

    All fees are non-refundable and non-cancellable except as required by law.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Email support services are available from Monday to Friday.
    https://jiminny.com/contact-us 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Customer reviews

    Ratings and reviews

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    856 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Devon D.

    Great for Marketers!

    Reviewed on May 29, 2025
    Review provided by G2
    What do you like best about the product?
    Being able to:

    - Listen to customer calls
    - Send call snippets in Slack
    - Leave comments/feedback on Sales calls
    - Search for call recordings using all the different filter options (by client, by team, by call length, by topic, etc.)

    As a marketer, Jiminny gives me easy access to the customer voice. As a result, I get to understand why prospects buy/don't buy our solution, and use this to shape our positioning & messaging.
    What do you dislike about the product?
    The one itty-bitty thing I don't love is that you can't appear to filter topics by speaker (e.g. a lot of our 'wow moments' are generated by our salespeople using words like 'love' and 'amazing' but what I'd really like to filter on is 'wow moments' expressed exclusively by prospects/customers). Being able to filter topics by speaker would be a game-changer for me!
    What problems is the product solving and how is that benefiting you?
    It's giving me firsthand insights into our customer's challenges, frustrations, desires, wish lists and pain points - which is GOLD DUST for marketers!
    Computer Software

    I'm saving so much time everyday with

    Reviewed on May 28, 2025
    Review provided by G2
    What do you like best about the product?
    My calls get automatically recorded and notes are pretty accurate most times. I even have calls in spanish with my Latam customers and it picks up the content quite well.

    We have it integrated with our CSP so key notes, action items, attendees, etc get automatically logged for me saving me hours of time per week.
    What do you dislike about the product?
    Having an option to automatically email a summary or action points (with a preview and approval of course) to my customer, instead of copy pasting it would be great.
    What problems is the product solving and how is that benefiting you?
    Summaries & secretly joining my team's conversations for real time coaching and helping out without having to officially join their calls, this is super useful
    Computer Software

    Awesome analytics and insights

    Reviewed on May 28, 2025
    Review provided by G2
    What do you like best about the product?
    Aside from the recording aspect, it compiles actions items, key points and summaries in a clear and concise way.
    What do you dislike about the product?
    The auto score and the ability to pick up on key words is challenging but it looks like that's improving
    What problems is the product solving and how is that benefiting you?
    Being able to focus more on calls, and having Jiminny compiling the key items.
    Emma C.

    Great for the neurodiverse!

    Reviewed on May 28, 2025
    Review provided by G2
    What do you like best about the product?
    Having ADHD, I always find it hard to concentrate and make my own notes, so it has been a lifesaver to have Jiminny attend my calls and not only note take for me, but summarise the call and give me take away actions!
    What do you dislike about the product?
    Nothing, I find the tool really useful !
    What problems is the product solving and how is that benefiting you?
    Remembering follow up actions, as well as being able to revist any customer queries they had around a sale.
    Computer Software

    Great features!

    Reviewed on May 28, 2025
    Review provided by G2
    What do you like best about the product?
    The fact i no longer take a notebook to a call!
    What do you dislike about the product?
    Nothing! It's been great all round for me!
    What problems is the product solving and how is that benefiting you?
    Ensuring all actions are logged accordingly.
    View all reviews