
Overview

Product video
For pricing, EULA, or a private offer, please contact: AWS-Marketplace@asana.com
When teams collaborate effortlessly, they can achieve just about anything. The problem is that businesses today are organized functionally-with siloed tools and team-specific processes-when the reality is that work happens cross-functionally. For collaboration to be effective, teams must have clarity about their goals and what's needed to achieve them.
Asana enables organizations and teams to:
- Align the entire organization with goals
- Coordinate workflows across teams
- Enhance individual focus and impact
- Increase productivity with actionable insights
- Scale securely and reliably as your grow
IDC's research found that organizations that rely on Asana see 42% faster execution, 72% increase in employee satisfaction, 34% more projects delivered on time and 437% 3-year ROI.
Loved by customers like Sony Music, Zoom, and LVMH in 190 countries, teams on Asana have greater confidence and clarity enabling them to move faster and accomplish more with less.
Highlights
- Align the entire organization with goals. Create clarity across all levels of your organization. Align teams around shared goals to boost performance and increase engagement.
- Coordinate workflows across teams. Break down silos, automate processes, and keep cross-team projects on track with proven and customizable workflows.
- Scale securely and reliably as your grow. Trust that your work is protected and scalable with advanced admin controls, 99.9% SLA uptime, and certified data security.
Details
Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/12 months |
---|---|---|
200 Annual Licenses of Starter | For teams that need to create project plans with confidence. | $26,376.00 |
100 Annual Licenses of Advanced | For teams and companies that need to manage work across initiatives. | $29,988.00 |
100 Annual Licenses of Enterprise | Organizations that need centralized visibility, control, and support. | $48,000.00 |
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Support
Vendor support
We have designed resources and services to support your organization, teams, and individual end users at any stage of the work management journey. To learn about Asana, please check out Work Management Resources for best practices, Asana Academy, and Asana Guide documentation. support@asana.com
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Use a different project tracking product - Asana is not it
I accidentally deleted a task from my Asana project and contacted support within an hour to request recovery. Despite my urgent follow-ups including multiple reminders that tasks become permanently unrecoverable after 30 days I didnt hear back for over a month and a half from the date of the ticket. By the time someone finally responded, the task had long been lost due to their complete lack of urgency.
When I finally received a response, I was told the task had been recovered and could be found in my account. I wasted a significant amount of time searching through every folder and project, only to find that it was nowhere to be found. When I informed support of this, they simply stopped responding.
Months later, when I contacted support about a separate issue (which I was lucky enough to get a competent representative, and this issue was handled quickly and efficiently), I brought up this past incident. That is when I learned the truth: the representative who replied to me in September had already determined that the task wasnt recoverable, yet they lied and told me it had been restored. Not only did they fail to act within their own 30-day policy, but they misled me into searching for something that didnt exist.
When I escalated the issue, it somehow got even worse. The person handling the escalation asked me to copy and paste the entire thread into a new message as if they didnt have access to the very ticket they were assigned to handle. Even after I confirmed the ticket number multiple times, they claimed they couldnt access it. Why is that my responsibility? Its their ticketing system. They have the case history. They should be able to look it up themselves.
On top of that, I received countless automated messages from their chat support bot asking for more details. But when I asked what details were needed, I got the same robotic response again and again. It was a never-ending loop of nonsense.
The correct way to handle this situation would have been simple: acknowledge the mistake, take responsibility, and be honest. Instead of lying and wasting my time, they should have admitted their failure and some form of resolution. Even a small gesture of accountability would have made a difference. Instead, I was met with silence and dishonesty.
Luckily, this only affected my personal account and not a team project, but I refuse to take that risk again. Ive since pulled my team off their pro account. If youre considering using Asana for critical work, think twice because if something goes wrong, their support team is the last place youll find actual help.