Premium Customer Success for Prisma Cloud
Premium Success plan gives you access to Customer Success experts who will orchestrate and tailor your strategy to ensure you get the most out of your Prisma™ Cloud investment. To acquire rates, please inquire at prismacloudsales@paloaltonetworks.com
Overview
Premium Customer Success for Prisma Cloud includes:
Onboarding Assistance - Our team will assist you during initial configuration to help you expedite your setup and follow best practices.
Technical Support - Preimum Customer Success provide 24 x 7 telphone support and 1 hour response times (S1)
Education & Training - Includes key knowledge transfer and training options to best take advantage of Prisma Cloud. Also provides access to free digital learning courses
Optimized Experience - Includes annual product health checks, customize success plans, periodic operations reviews, and executive business reviews.
| Sold by | Palo Alto Networks |
| Categories | |
| Fulfillment method | Professional Services |
Pricing Information
This service is priced based on the scope of your request. Please contact seller for pricing details.
Support
Palo Alto Networks Premium Support offering enhances your in-house resources with technical experts who are available to support your Palo Alto Networks security deployment. This support level also gives you access to Security Assurance to assist when a security incident occurs and you need to augment your staff with security experts.
- https://www.paloaltonetworks.com/company/contact-support
- US: 866 898 9087
- Int'l: +1 408 738 7799
- EMEA Support: +31 20 808 4600 (Available from all countries)
- APAC Support: +65 3158 5600 (Available from all countries)
- Japan Support: +01 2018 4025 (Toll free from Japan only)
- Australia Support: +1 800 002 378 (Toll free from