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ProServ

Overview

Premium Customer Success for Prisma Cloud includes:

Onboarding Assistance - Our team will assist you during initial configuration to help you expedite your setup and follow best practices.

Technical Support - Preimum Customer Success provide 24 x 7 telphone support and 1 hour response times (S1)

Education & Training - Includes key knowledge transfer and training options to best take advantage of Prisma Cloud. Also provides access to free digital learning courses

Optimized Experience - Includes annual product health checks, customize success plans, periodic operations reviews, and executive business reviews.

Sold by Palo Alto Networks
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Fulfillment method Professional Services

Pricing Information

Dimension Cost
Basic Assessment Contact seller for rate

Support

Palo Alto Networks Premium Support offering enhances your in-house resources with technical experts who are available to support your Palo Alto Networks security deployment. This support level also gives you access to Security Assurance to assist when a security incident occurs and you need to augment your staff with security experts.

  • https://www.paloaltonetworks.com/company/contact-support
  • US: 866 898 9087
  • Int'l: +1 408 738 7799
  • EMEA Support: +31 20 808 4600 (Available from all countries)
  • APAC Support: +65 3158 5600 (Available from all countries)
  • Japan Support: +01 2018 4025 (Toll free from Japan only)
  • Australia Support: +1 800 002 378 (Toll free from