Sold by: Omilia Ltd.
Omilia Conversational AI Suite leverages the power of Omilia Cloud Platform (OCP) miniApps®, a suite of independent and configurable natural language dialog components that handle a single task like e.g. soliciting a US address or understanding dates, amounts, or numbers (Numeric, Alpha, Alphanumeric, Amounts, Date) with outstanding accuracy and efficiency.
Sold by: Omilia Ltd.
Overview
Omilia Conversational AI Suite is a Customer Service automation Conversational Framework that provides: Zero-coding, Zero-maintenance, instantly deployable and configurable Natural Language dialog components. Now you can easily handle complex tasks, such as soliciting a credit card number, a date of birth or even an alphanumeric member identification number. Pre-trained and Pre-tuned by Omilia, leveraging vast amounts of data, can accurately handle exceptions and real-world conversational conditions, complete with data validation, disambiguation and error recovery strategies. Omilia Conversatioal AI suite is leveraging the power and flexibility of OCP miniApps®, Omilia's proprietary building blocks which can be quickly tailored to each application's requirements, resulting in substantial reduction of delivery effort and faster time to deployment.
Highlights
- Instantly deployable and configurable Natural Language dialog components.
- Zero-coding, Zero-maintenance.
- Pre-built to handle complex tasks and Pre-trained to provide human level accuracy.
Details
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Delivery method
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time.
Dimension | Cost/unit |
|---|---|
20-second increments | $0.025 |
Vendor refund policy
As all our services are offered on a usage-based, Pay As You Go model we do not currently support refunds, but you can cancel at any time.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Omilia provides 24/7 support services for its OCP Services in the form of incident management and resolution. Email: support247@omilia.com
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Customer reviews
Utilities
Developing an agile and comprehensive natural language solution with Omilia
Reviewed on Jul 05, 2024
Review provided by G2
What do you like best about the product?
The implentation team was excellent. They understood our requirements quickly and were quick to fix any issues we uncovered in testing. They also provided great ideas as the natural language expert. Post go live Omilia has easy to use features that allow us to easily see what our customers are asking for. It also has easy to use features to modify flows and prompts as needed to assist our customers.
What do you dislike about the product?
Reporting is an out of the box template. It doesnt provide use all the information we needed. We needed to create our own reporting values so we could develop custom reports. Post go live support often takes a bit of time to reply with findings or solutions to our incident tickets.
What problems is the product solving and how is that benefiting you?
Omilia is solving problems with being able to quickly identify what our customers needs are and creating quick solutions to assist our customers. With our previous vendor things like changing prompts or flows took extended time and money. With Omilia the power to change those things are in our hands so we can help our customers sooner.
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Roy R.
Omilia User Review
Reviewed on Apr 29, 2024
Review provided by G2
What do you like best about the product?
Easy to use, provides our customers excellent interactions. Large number of features. Customer support is easily accessible.
What do you dislike about the product?
A bit pricey for average or low level usage.
What problems is the product solving and how is that benefiting you?
Provides conversational AI to drive customers to specific intents and self help options.