Sold by: Storm Reply, Inc.
The Storm Reply Amazon Connect 30-Day Trial Deployment is a quick and easy way to experience the foundational capabilities of a best-in-class contact center in the cloud. This trial deployment is designed to quickly offer organizations a preview of Amazon Connect in a low-risk environment, partnering with a Certified Amazon Connect Delivery Partner.
Sold by: Storm Reply, Inc.
Overview
Boost your customer experience with the Gen AI-powered Call Center as a Service (CCaaS) Amazon Connect. The Storm Reply Amazon Connect 30-Day Trial Deployment is a quick and easy way to experience the capabilities of a best-in-class Contact Center in the cloud. Highly touted by Gartner and Forrester Research, Amazon Connect focuses on solving the challenges for four key stakeholders in the environment:
- Customers: inconsistent and repetitive experience across channels
- Agents: many disjointed applications requiring weeks of training
- Supervisors: lack holistic data, hindering the improvement of business outcomes
- Admins: technology barriers lead to slow innovation, high cost, and long implementation times
The 30-Day Trial Deployment and complimentary consulting services include:
- Deployment of Amazon Connect free tier
- Rapid configuration of the “Out of the Box” features of the Amazon Connect platform
- 5 call flows, 5 phone numbers for voice and SMS (basic, without significant customization or integration)
- Reference guide and training - 1 hour for each key stakeholder group: agents, supervisors, admins
- Open “office hours: or platform feature-specific demonstrations – up to 4 hours
This service is complimentary for customers that qualify for the Amazon Connect Free Trial.
Highlights
- Try-before-you-buy: Experience Amazon Connect for up to 30 days at no charge
- Expert support: Amazon Connect implementation from a Certified Amazon Connect Delivery Partner
- Roadmap and next steps: Provided so that you can expand and custom-tailor Amazon Connect for your needs
Details
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Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
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