Vendor Insights
No-code automation for Security and IT teams. Companies like Box, McKesson, Coinbase, and Sophos trust Tines to run their mission-critical workflows, ranging from classic SOAR use cases like Endpoint Detection and Phishing Response, to Employee Onboarding and Slackbots, and far beyond.
Overview
Tines is a radically different approach to automation, for Security & IT teams.
The world's best companies - from startups to the Fortune 10 - trust Tines to manage their mission-critical workflows. Designed for and by security/IT practitioners, Tines helps you automate workflows of endless complexity by breaking them down into simple steps.
What makes us different? Tines is an exceptionally powerful and flexible platform, capable of automating the most complex workflows. However, it's also no-code - meaning that frontline team members can build and maintain automation themselves, without depending on the development team.
Typical automation workflows that our customers deploy:
- endpoint detection & response alerts
- abuse response
- phishing response
- employee onboarding
- vulnerability management
- threat intel enrichment
- fraud response
- suspicious login alerts
- Slack/Microsoft Teams bots
For custom pricing, EULA, or a private contract, please contact AWS-Marketplace@tines.com , for a private offer. This includes inquiries relating to single tenant environments, on-premise deployment, static IP, and custom domains.
Highlights
- Powerful and flexible. The typical customer automates 20 workflows within their first year on the platform.
- For the whole team. Allows frontline team members to build automation themselves, leveraging their expert knowledge of the workflow, and eliminating lengthy development cycles.
- Enterprise-grade. All of the compliance you need, and all of the features you'd expect. From SSO to role-based access control.
Details
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Security credentials achieved
(2)
SOC2
AWS Security Specialization
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Dimension | Description | Cost/12 months |
|---|---|---|
Startup | startups <100 employees, founded <5 years ago, <50M in Capital raised | $5,000.00 |
Custom | Custom: Contact aws-marketplace@tines.io for custom pricing | $250,000.00 |
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
We provide multiple support touch-points. Our primary support structure for customers is through dedicated Slack channels and our account management team alongside our technical team. In addition to this we have extensive documentation, tutorials and other resources on our website. hello@tines.io
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By Tines
By Tenable, Inc.
By Netskope
Top
25
In Continuous Integration and Continuous Delivery, IT Business Management
Top
10
In Industrial IoT, Application Servers
Top
50
In Security
AI generated sentiment from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Workflow Automation Capabilities
Automates workflows of endless complexity by breaking them down into simple steps
No-Code Platform
Allows frontline team members to build automation themselves, without depending on the development team
Enterprise-Grade Features
Includes features like SSO and role-based access control for compliance needs
Broad Use Cases
Automates a wide range of workflows, from endpoint detection and response to employee onboarding and Slack/Microsoft Teams bots
Flexible and Powerful
Capable of automating the most complex workflows, with the typical customer automating 20 workflows within their first year on the platform
Vulnerability Coverage
Provides coverage for more than 76K vulnerabilities and 186k plugins, offering the industry's most extensive CVE and security configuration support
Asset-based Licensing
Eliminates double or triple counting of assets that have multiple IP addresses with the industry's first asset-based elastic licensing model
Continuous Visibility
Continuously assesses the cloud as new assets are discovered or as new vulnerabilities are disclosed, without the need to update plugin feeds
Agentless Assessment
Enables continuous discovery and assessment of EC2 instances for vulnerabilities in AWS without configuring scans, managing credentials, or installing agents
Compliance Profiles
Includes built-in compliance profiles, reporting, and remediations, as well as risk-based scoring to prioritize the greatest threats
Cloud Access Security Broker (CASB)
Provides unified visibility into all public cloud infrastructure, including inventory and configuration of critical IaaS and PaaS services
Continuous Security Assessment (CSA)
Monitors cloud infrastructure for risky misconfigurations such as data exposure and simplifies the remediation of these vulnerabilities
Data Loss Prevention (DLP)
Inspects data in motion and at rest, detecting DLP violations and malware in Cloud Storage, and preventing data exfiltration to unmanaged cloud infrastructure
Next Generation Secure Web Gateway (SWG)
Delivers comprehensive threat protection for cloud and web services with a unique cloud-native vantage point
Compliance Alignment
Provides pre-defined profiles that align with industry standards such as CIS, PCI, and NIST, and allows creation of custom rules and profiles to align with specific needs
Validated by AWS Marketplace
FedRAMP
GDPR
HIPAA
ISO/IEC 27001
PCI DSS
SOC 2 Type 2
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No security profile
No security profile
Standard contract
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Customer reviews
Non-Profit Organization Management
Great Product for Creating Custom solutions to address security gaps
Reviewed on Jan 08, 2025
Review provided by G2
What do you like best about the product?
Customer Support, example stories and good templates to start with. Tines has been instrumental in solving security problems and creating solutions with existing tools using their API. Customer support wend needed is top tier!
What do you dislike about the product?
AI features could use more polishing. Similar prompts then to return inconsistent results. More options to run Stories on a schedule.
What problems is the product solving and how is that benefiting you?
Tines has addressed vulnerability management, Idententiy Management, two-factor authentication, Zendesk sanitization and more.
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Hospital & Health Care
truly accessible automation
Reviewed on Dec 16, 2024
Review provided by G2
What do you like best about the product?
Tines has made it easy to automate tasks to ensure they are done in reliable and repeatable ways with simple API integrations. I have used Tines to automate countless tasks from enriching information to eliminating manual ticketing processes. Tines allows me to ensure that people are doing valuable work. The thing that makes Tines unique is its community mindset, and the desire of that community to share ideas.
What do you dislike about the product?
I frankly can't think of anything I dislike about Tines because I have not yet found something that I could not automate with it.
What problems is the product solving and how is that benefiting you?
Tines allows us to eliminate fragile manual tasks to ensure they are done consistent and measurable ways. We use it for ticket encrichment, employee self-service of takss like checking compliance training status, understanding whether traffic is being blocked, submitting infrastructure as code changes through forms, to risk register entry creation. The opportuntiies for automation through Tines are limited by your imagination and the number of stories you are licensed for.
Manufacturing
Excellent Platform - Excellent Team!
Reviewed on Dec 13, 2024
Review provided by G2
What do you like best about the product?
Extremely easy to use UI enables us to onboard Junior Analysts more effectively, and ensure that they can impact existing complex workflows without the requirement of advanced automation knowledge!
Additionally, the rollout time for new features is unparalleled. I dont know of another vendor that provides revolutionary platform updates at the same rate as the Tines Team!
Additionally, the rollout time for new features is unparalleled. I dont know of another vendor that provides revolutionary platform updates at the same rate as the Tines Team!
What do you dislike about the product?
Nothing that I can recall. From a technical perspective, I can mold the platform into creating whatever use-case I want. The customer support and experience teams are fantastic at making my ideas come to life.
What problems is the product solving and how is that benefiting you?
Tiens enables us to automate complex Incident Response processes and workflows to allow our Analysts to focus on other priorities. Decreasing time spent in an investigation is critical, and having the ability to increase our efficiency in a platform that provides a very low barrier to entry for automation, is a must.
Austin W.
Tines is a massive time-saver for teams
Reviewed on Dec 10, 2024
Review provided by G2
What do you like best about the product?
Ease of use--literally tie automation together on-screen.
So many libraries of ready-made automations.
Top notch team behind the scenes.
So many libraries of ready-made automations.
Top notch team behind the scenes.
What do you dislike about the product?
I have used Tines enough that I don't really get blocked on anything so I'm not sure what to write here. Any time I have a problem the team reaches out and finds me a solution.
What problems is the product solving and how is that benefiting you?
Device standardization automation
Device offboarding automation
Incident Response automtion
Log aggregation
Slack alerting
Device offboarding automation
Incident Response automtion
Log aggregation
Slack alerting
Ajinkya Y.
A Game-Changer for SOAR
Reviewed on Dec 09, 2024
Review provided by G2
What do you like best about the product?
Tines has proven to be an invaluable tool for building and enhancing our SOAR and SOC capabilities. The platform has played a pivotal role in helping us achieve our vision of a 24/7 SOC, ensuring that security alerts are streamlined and no critical notifications are missed. By automating tedious, manual tasks, Tines allows our team to focus on more strategic efforts, significantly improving our overall productivity and operational efficiency.
Another standout feature of Tines is its rapid pace of innovation. The platform frequently introduces new features, indicating that it is actively evolving in response to user needs. This dynamic development reassures confidence that Tines is heading in the right direction.
Equally impressive is the customer support provided by Tines. Their team is highly responsive, quick to resolve issues, and proactive about addressing bugs. This level of support has been instrumental in ensuring a smooth user experience.
Another standout feature of Tines is its rapid pace of innovation. The platform frequently introduces new features, indicating that it is actively evolving in response to user needs. This dynamic development reassures confidence that Tines is heading in the right direction.
Equally impressive is the customer support provided by Tines. Their team is highly responsive, quick to resolve issues, and proactive about addressing bugs. This level of support has been instrumental in ensuring a smooth user experience.
What do you dislike about the product?
While Tines provides an excellent suite of automation building blocks, users are required to create their own structures or playbooks from scratch. This can be daunting for teams without a well-defined strategy.
The reporting functionality also leaves room for improvement. Current reports focus heavily on metrics like time saved, but they lack depth when it comes to tracking cases or outcomes—a feature that would be highly beneficial for monitoring operational impact more comprehensively.
Lastly, although Tines markets itself as being well-suited for MSSP models, this functionality feels underdeveloped and incomplete. While it may be a promising area of future growth, it’s not yet robust enough to fully meet the needs of MSSPs.
The reporting functionality also leaves room for improvement. Current reports focus heavily on metrics like time saved, but they lack depth when it comes to tracking cases or outcomes—a feature that would be highly beneficial for monitoring operational impact more comprehensively.
Lastly, although Tines markets itself as being well-suited for MSSP models, this functionality feels underdeveloped and incomplete. While it may be a promising area of future growth, it’s not yet robust enough to fully meet the needs of MSSPs.
What problems is the product solving and how is that benefiting you?
Tines is solving the challenge of managing and responding to an overwhelming number of security alerts by automating tedious and repetitive manual tasks. This ensures no critical notifications are overlooked while freeing up valuable time for our team to focus on high-priority and strategic initiatives. By streamlining our workflows, Tines helps us build a more efficient and reliable 24/7 SOC, ultimately enhancing our overall security posture. The platform’s flexibility allows us to customize automation to fit our specific needs, significantly improving productivity and operational effectiveness.