Select your cookie preferences

We use essential cookies and similar tools that are necessary to provide our site and services. We use performance cookies to collect anonymous statistics, so we can understand how customers use our site and make improvements. Essential cookies cannot be deactivated, but you can choose “Customize” or “Decline” to decline performance cookies.

If you agree, AWS and approved third parties will also use cookies to provide useful site features, remember your preferences, and display relevant content, including relevant advertising. To accept or decline all non-essential cookies, choose “Accept” or “Decline.” To make more detailed choices, choose “Customize.”

    Listing Thumbnail

    eFax Corporate

     Info
    World's leading DIGITAL CLOUD FAX as a service. Fax by email, web portal, API integration or mobile app.

    Overview

    Play video

    World's leading DIGITAL CLOUD FAX as a service. Fax by email, web portal, API integration or mobile app. The eFax Corporate suite of products includes administrative, end-user tools and applications that will meet companies' specific business and technical requirements.

    Highlights

    • Leverage our 20-year experience in digital cloud fax with the largest and most resilient infrastructure. Compared to classic paper faxing, digital cloud fax technology will eliminate most manual workflows and have an immediate impact in savings.
    • No paper, no printing required - All eFax Corporate transmissions are fully digital, saving money and time via improved workflows. No phone, POTS, or T1 lines - eFax Corporate manages all network infrastructure so you do not. Connectivity to PCs, laptops, tablets & smartphones - Fax via app, browser, or email, easily and quickly.
    • The Fax API uses encryption for fax transmissions and AES 256-bit encryption for fax storage.

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for any usage exceeds the entitle amount or not covered in the contract. These charges will be applied on top of the contract price. If you choose not to renew or replace your contract before it ends, access to your entitlements will expire.

    1-month contract (1)

     Info
    Dimension
    Description
    Cost/month
    eFax Business Bundle
    20 Local/Toll Free Numbers, 2,000 Included Pages and TLS Security
    $300.00

    Additional usage costs (6)

     Info

    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Cost/unit
    Standard Pages
    $0.10
    Standard Pages - Tier 2
    $0.10
    Standard Pages - Tier 3
    $0.10
    Standard Pages - Tier 4
    $0.10
    Standard Pages - Tier 5
    $0.10
    Premium Send Rates (Variable)
    $0.01

    Vendor refund policy

    No refunds

    How can we make this page better?

    We'd like to hear your feedback and ideas on how to improve this page.
    We'd like to hear your feedback and ideas on how to improve this page.

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

     Info

    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Support

    Vendor support

    Email and 24/7 phone support are available. corporatesupport@mail.efax.com , 1(323) 817-3202 or 1 (800) 810-2641

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Customer reviews

    Ratings and reviews

     Info
    1
    1 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    0%
    0%
    0%
    0%
    100%
    1 AWS reviews
    |
    117 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Noelle S.

    Good Service and Helpful

    Reviewed on Feb 17, 2025
    Review provided by G2
    What do you like best about the product?
    Yes and I have because it has helped my business alot. They have also helped when there was an issue that needed to be resolved.
    What do you dislike about the product?
    No complaints right now and I have had the service now for over a year.
    What problems is the product solving and how is that benefiting you?
    The fact that I can assist my customers quickly and that my faxes come to my email with no issues. I don't miss them.
    Paul L.

    eFax Hell

    Reviewed on Feb 14, 2025
    Review provided by G2
    What do you like best about the product?
    Absolutely nothing. Possibly my worst online experience ever.
    What do you dislike about the product?
    I needed to send a single page to the IRS by fax but had to be on the phone with the IRS rep when I sent it to receive a document faxed back. Time was of the essence so I couldn't do any research on who I was using and used the first fax service listed on Google. I signed up with eFax for a $5 introductory offer that allows 170 pages to be sent and recieved. I only need to use 2 of those pages, 1 to send, 1 to receive, I thought. I was wrong. I attempted to send 3 times but it never went through. Then my banking app started popping up with repeated $10 charges. I checked my banking app, and had been billed twice for the $5 subscription and and additional $10 each time I went over my plans limit. I contacted their support and was told I'd exceeded my limit by 272 pages. I DIDN'T SUCCESSFULLY SEND OR RECEIVE A SINGLE PAGE. I requested a refund, minus the $5 initial charge which I will write off under "being an idiot fees." The request has supposedly been sent for approval and i will hear back in 3 to 15 days. I seriously hope nobody ever has to deal with these people again. TOTAL SCAM.
    What problems is the product solving and how is that benefiting you?
    It solved no problems, because it didn't work. However it did cause problems, with my bank account through repeated charges, as well as the IRS who I was attempting to fax documents to. THANKS ASSHOLES.
    Dani H.

    Works for a company protected electronic fax system

    Reviewed on Feb 13, 2025
    Review provided by G2
    What do you like best about the product?
    Convienence of faxes incoming to one source online, to sort in folders and ported over the phone number for us easily.
    What do you dislike about the product?
    The coversheet cannot be edited with a company logo or disclosure.
    What problems is the product solving and how is that benefiting you?
    sending and recieving faxes without wasting paper. sorting into folders. HIPPA compliant.
    Jess J.

    Easy to use online faxing

    Reviewed on Feb 13, 2025
    Review provided by G2
    What do you like best about the product?
    It is very convenient to use online faxing versus using a fax machine. It is much fast and more effecient for me at work
    What do you dislike about the product?
    I sometimes need to send large faxes and have to send seperate faxes. Would be nice if bigger files could be sent
    What problems is the product solving and how is that benefiting you?
    The convenience of online faxing is incredibly useful for my job, as well as it being HIPAA compliant. I use faxes for many different parts of my job from medical records to court documents
    Jason S.

    Ease of use on a desktop, laptop or phone. Ability to look at faxes from anywhere.

    Reviewed on Feb 13, 2025
    Review provided by G2
    What do you like best about the product?
    No unnecessary paper. Everything can be saved digitally and integrated into many other platforms.
    What do you dislike about the product?
    Occasionally taking a few minutes to see if fax went through
    What problems is the product solving and how is that benefiting you?
    HIPAA compliance and ease of use in a relatively paperless medical office.
    View all reviews