Sold by: Iterable
Iterable is the AI-powered customer communication platform that helps organizations like Redfin, Priceline, Calm, and Box to activate customers with joyful interactions at scale. With Iterable, organizations drive high growth with individualized, harmonized and dynamic communications that engage customers throughout the entire lifecycle, on the right channel, at the right time. The Iterable data engine, ease of use, and flexible and open architecture make it the best cross-channel platform to close the data activation gap by bringing together customer data, ability to design cohesive customer experiences, deliver and optimize them. All in one platform.
Overview
Iterable is the AI-powered customer communication platform that powers data activation, cross-channel campaign orchestration, and joyful customer interactions at scale.
With Iterable, brands create individualized marketing touchpoints that earn customer engagement, solidify trust and galvanize loyal consumer-brand relationships. Developed for the Enterprise, Iterable is built from modern technologies that transform cloud, partner and tool-specific data into integrated, personalized engagements. No matter the audience size or degree of campaign sophistication, Iterable empowers brands to execute where it matters most - creating experiences and cultivating connections with over 3 billion people world-wide.
Iterable integrates with major data sources like AWS and provides a scalable solution for enterprises seeking to maximize engagement and ROI.
More than 1200 companies from over 50 countries around the world rely on us to captivate their many millions of users. We have a global presence with offices in San Francisco, New York, Denver, and London, and recently expanded our operations to Portugal, Australia and New Zealand. For more information, visit iterable.com
Highlights
- Built for Data: Eliminate data silos and close the data activation gap by easily integrating with the modern data stack. With Iterable you can scale with advanced use cases and high volumes of data
- Ease of Use: Empower marketers to activate data, build segments & personalize journeys themselves on a single platform with natively integrated channels (web, email, sms, in-app and more)
- AI-Powered Personalization: Leverage our built-in intelligence to optimize campaigns, automate routine tasks, accelerate growth, and deliver more meaningful experiences
Details
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for any usage exceeds the entitle amount or not covered in the contract. These charges will be applied on top of the contract price. If you choose not to renew or replace your contract before it ends, access to your entitlements will expire.
Dimension | Description | Cost/12 months |
|---|---|---|
Iterable Platform | 5M Users,
75M Emails 2 IP,
750K US SMS,
250M Push,
Gold Setup, Support | $115,000.00 |
Dimension | Cost/unit |
|---|---|
Subscriber Overage | $1.00 |
Custom Event Overage | $1.00 |
Email Overage | $1.00 |
SMS/MMS Overage | $1.00 |
Push Overage | $1.00 |
Embedded Messaging Overage | $1.00 |
Vendor refund policy
Non-refundable
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Iterable support documentation can be found at https://support.iterable.com/hc/en-us . Engage with Iterable's user community at https://community.iterable.com/ . Become an Iterable power user at https://academy.iterable.com/ . Reach out to partners@iterable.com to get started with custom plans.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Food & Beverages
Review of Iterable
Reviewed on Dec 19, 2024
Review provided by G2
What do you like best about the product?
The product offers some excellent features that are highly useful, but certain aspects of its usability can feel challenging or less intuitive at times. Iterable is great because it's super intuitive and really helps streamline marketing campaigns. We can deliver all content to our users in a quick and efficient way.
What do you dislike about the product?
Sometimes the tool doesn’t work as intuitively as expected, and things can go wrong, which can be frustrating.
What problems is the product solving and how is that benefiting you?
It provides one platform to communicate with our users across the most important channels, supporting us in retaining and engaging them effectively.
Leave a comment0 comments
Information Technology and Services
It's a very convenient tool for mass coms
Reviewed on Dec 17, 2024
Review provided by G2
What do you like best about the product?
The effectiveness and optimisation of the product
What do you dislike about the product?
It's hard to track exact individual flows
What problems is the product solving and how is that benefiting you?
Mass comms automations, reduction of manual work
Joanna B.
Middle-of-the-road platform
Reviewed on Dec 16, 2024
Review provided by G2
What do you like best about the product?
Their customer support team is always pretty responsive and helpful
What do you dislike about the product?
Iterable is really difficult to use. I'm constantly experiencing bugs and it seems to be really complicated to complete simple projects.
What problems is the product solving and how is that benefiting you?
Since I work for a medical device comoany, we use Iterable due to it's HIPAA compliance. This helps us to manage and send out email campaigns and has the options to segment our audiences.
Marketing and Advertising
Very capable and flexible platform
Reviewed on Dec 16, 2024
Review provided by G2
What do you like best about the product?
– Very flexible: there's a way to do almost anything, the limits seem to be your imagination on how to use their tools
– Great customer support: always at hand to answer questions and find solutions at a moment's notice
– Great customer support: always at hand to answer questions and find solutions at a moment's notice
What do you dislike about the product?
– Some of the more technical elements of the platform can be hard to self-serve using the help centre articles without prior knowledge
– The UX can at times be so user friendly that it's quite rigid in its capability
– The UX can at times be so user friendly that it's quite rigid in its capability
What problems is the product solving and how is that benefiting you?
– targeting customers on an individudal basis
– highly personalising + targeting journeys
– both managing customer journeys & transactional comms and marketing comms in different ways
– integrating data feeds, catalogues & third party platforms and reporting tools enables us to use Iterable as a central hub of activity
– highly personalising + targeting journeys
– both managing customer journeys & transactional comms and marketing comms in different ways
– integrating data feeds, catalogues & third party platforms and reporting tools enables us to use Iterable as a central hub of activity
Dainius B.
For crafting targeted and effective communication campaigns to engage the courier partner community.
Reviewed on Dec 15, 2024
Review provided by G2
What do you like best about the product?
Iterable's intuitive interface and powerful automation tools make it easy to create and personalize targeted campaigns, ensuring effective communication and high engagement. The platform's flexibility in managing workflows, combined with robust analytics, helps optimize performance and results seamlessly.
What do you dislike about the product?
While Iterable is a robust platform, its extensive features can create a learning curve for new users. Additionally, more intuitive navigation or streamlined processes could improve efficiency by enabling certain advanced functionalities.
What problems is the product solving and how is that benefiting you?
Iterable helps streamline and automate our communication processes, enabling me to engage courier partners effectively with personalized messaging and targeted campaigns. This has significantly improved our outreach, saved time, and ensured better engagement and satisfaction within the community.