DataDome Bot Protect

What do you like best about the product?

We are a shopify plus Ecommerce Paltform

DataDome's bot protection delivers exceptional results with minimal effort. The implementation was remarkably straightforward - we actually tried Cloudflare first - Cloudflare took hundreds of hours of my time and just couldn't figure out how to protect us, DataDome took probably eight hours of my time. And the solution is way better

What sets DataDome apart is it's AI-Threat Detection with EXTREMELY low false positive rates. They have the ability to deliver clean, accurate analytics by effectively blocking malicious bot traffic. Their system blocked over 21,000 bad bot attempts in just one week (about 3,000 daily), eliminating about 4% of our total traffic that was identified as AI threats. The false positive ratio is impressively low at 0.0138%, ensuring legitimate users aren't affected.

The most valuable benefit has been the peace of mind knowing our data truly represents human behavior. As I mentioned to their team, "the most helpful thing for me is the relief that our analytics are much more clean and representative of actual human" activity. This clean data helps us make better business decisions based on genuine customer interactions rather than bot-generated noise.

DataDome's specialized protection for account creation has been crucial for preventing bots from creating fake accounts that would otherwise contaminate our Klaviyo email lists. Before implementing DataDome, these fake bot signups would automatically subscribe to emails, artificially inflate our analytics, and increase our marketing costs unnecessarily.

Their dashboard provides visibility into threats, breaking down the types of attacks (predominantly scraping in our case, with some spamming, scalping, and credential stuffing attempts). Their threat research team actively monitors traffic patterns to make adjustments as needed, providing an extra layer of security expertise.

Their support team has been super available and onboarding was done for me with no technical lift on my end. Sure easy integration.

What do you dislike about the product?

The Lookback window to analyze data past a week or two is very limited.
UI could be slightly improved, though in onboarding you are completely guided through the UI.

What problems is the product solving and how is that benefiting you?

Enhanced Analytics Accuracy: Our web analytics now reflect actual human behavior instead of being contaminated with bot traffic. This gives us confidence in our data-driven decisions.
Marketing Cost Optimization: By preventing bots from creating accounts that get added to our Klaviyo email marketing lists, we've reduced wasted marketing spend and kept our email costs aligned with real customer engagement.
Protection from Multiple Threat Types: The system effectively blocks various threats, including scraping (our predominant issue), spamming, scalping, vulnerability scanning, and credential stuffing attempts.
Resource Efficiency: The implementation process required minimal time investment (about 8 hours) compared to hundreds of hours spent with previous solutions that delivered inferior results.
Peace of Mind: There's significant relief in knowing that our data is clean and our marketing efforts are targeting real humans rather than bots. As I told their team, "as far as I'm concerned, this has been a great investment for us."

What do you like best about the product?

Datadome has saved us from a number of large scale DDOS attacks that would have overwhelmed our in house solutions. The platform is very intuitive and little to no maintenance. Our site was already in Cloudfront and their integration with Lamdba made the integration simple. Very rarely do we hear from customers that were captcha'd or blocked by Datadome.

What do you dislike about the product?

The capctha interstitial can result in a poor user experience depending on the structure of your pages js. It works in almost all cases, but less conventional ajax calls can cause issues.

What problems is the product solving and how is that benefiting you?

Datadome helps protect our content from scrappers. LLMs have made scraping attacks more prevalent as people look for training data. Its also lowered our infrastructure costs by limiting unnecessary load from scrappers and DDOS attacks. Support costs are also lower costs as developers are spending less time investigating anomalies and errors caused by bots.

What do you like best about the product?

An easy to use portal to manage, see and react to any Bot attacks.

What do you dislike about the product?

False positives do sometimes impact customers. Its unavoidable sometimes, but from time to time there seems to be a increase in false positives.

What problems is the product solving and how is that benefiting you?

The main benefit is scraping protection for our website.

What do you like best about the product?

Ce que j'apprécie le plus avec Datadome est sont efficacité à bloquer les attaques de robots tout en ayant peu de faux positifs.

What do you dislike about the product?

Le nombre de endpoint par workspace est un peu limité.

What problems is the product solving and how is that benefiting you?

DataDome nous permet de lutter efficacement contre les robots de price scrapping ou de credential stuffing.

What do you like best about the product?

L'efficacité de la solution, la mise à jour permanente des modèles de détection ainsi que la réactivité des équipes pour s'aligner sur nos besoins et le rapport qualité/prix.

What do you dislike about the product?

Le manque de flexibilité sur les paliers surtout sur un traffic non linaire sur une année.

What problems is the product solving and how is that benefiting you?

DataDome présèrve notre infrastructure des attaques et protège l'intégrité.