Sold by: Gong.io
Deployed on AWS
Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential.
For more information, visit www.gong.io or reach out to awspartnerships@gong.io
4.7
Overview
Gongs Revenue Intelligence Platform uses proprietary and patented AI technology thats backed by the largest data set of sales interactions in the industry.
Gong Conversation Intelligence:
- Gong enables revenue teams to capture, understand, and act on every customer interaction in one integrated platform. The tool can transform sales organizations by accurately understanding the context of their customer interactions and suggesting next steps. Revenue leaders and their teams use it to improve productivity, predictability, and growth.
Gong Engage:
- Gong Engage supercharges your sales process with AI-driven automation and insights, helping you connect with the right prospects, prioritize tasks, and close deals faster. Boost productivity, increase pipeline growth, and maximize revenue with a seamless, all-in-one sales engagement platform.
Gong Forecast:
- Gong Forecast empowers revenue teams with AI-driven insights to call accurate forecasts, identify high-impact deals, and maximize revenue performance. By leveraging the most comprehensive customer interaction data, Gong Forecast streamlines sales execution and enhances revenue predictability, ensuring your team consistently hits its targets in a dynamic marketplace.
Highlights
- Gong uses over 15 proprietary AI Agents to provide you advanced visibility - giving you a unified view of your pipeline and market dynamics. With 5x more sales conversation data than any other solution on the market, Gong delivers comprehensive interaction data and insights from calls, emails, engagement events, and more
- Smart guidance driven by AI Agents brings efficiency to your key workflows and proves productivity in your prospecting, pipeline management, forecasting, and coaching. Gong is an industry leader, with 2x more accurate AI and the highest accuracy for non-English languages available
- Integrated data provides you with a unified view of every customer-facing interaction your team members have, enabling deal-winning insights. With 200+ partner integrations, Gong is the most connected sales tech ecosystem on the market. Gong also provides enterprise-grade security and data protection, meeting the most stringent privacy laws and regulations
Details
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Delivery method
Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Conversation Intelligence (Available Through Private Offer Only) | Gong enables revenue teams to capture, understand, and act on every customer interaction in one integrated platform. The tool can transform sales organizations by accurately understanding the context of their customer interactions and suggesting next steps. Revenue leaders and their teams use it to improve productivity, predictability, and growth. | $100,000.00 |
Engage (Available Through Private Offer Only) | Gong Engage supercharges your sales process with AI-driven automation and insights, helping you connect with the right prospects, prioritize tasks, and close deals faster. Boost productivity, increase pipeline growth, and maximize revenue with a seamless, all-in-one sales engagement platform. | $100,000.00 |
Forecast (Available Through Private Offer Only) | Gong Forecast empowers revenue teams with AI-driven insights to call accurate forecasts, identify high-impact deals, and maximize revenue performance. By leveraging the most comprehensive customer interaction data, Gong Forecast streamlines sales execution and enhances revenue predictability, ensuring your team consistently hits its targets in a dynamic marketplace. | $100,000.00 |
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law.
Legal
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Delivery details
Software as a Service (SaaS)
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Resources
Vendor resources
Support
Vendor support
Please reach out to your account team or gongAWSmp@gong.io for any account support needed
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By Gong.io
By Outreach
Top
10
In Customer Experience Personalization, Sales & Marketing
Top
10
In Financial Services, eCommerce
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Proprietary AI Technology
Uses over 15 proprietary AI Agents with 5x more sales conversation data than competing solutions, delivering comprehensive interaction data from calls, emails, and engagement events
Conversation Intelligence and Interaction Capture
Captures, contextualizes, and analyzes customer interactions across multiple channels in an integrated platform, providing unified visibility of customer-facing interactions
AI-Driven Sales Automation and Engagement
Provides AI-driven automation and insights for sales engagement, including prospect prioritization, task management, and deal acceleration workflows
Revenue Forecasting and Pipeline Analytics
Delivers AI-driven forecasting capabilities with high-impact deal identification and revenue performance optimization using comprehensive customer interaction data
Multi-Channel Integration and Ecosystem Connectivity
Integrates with 200+ partner solutions to provide unified data view across sales technology ecosystem, with enterprise-grade security and compliance with stringent privacy regulations
AI-Driven Sales Intelligence
Proprietary AI technologies that translate sales data into intelligence to guide representatives and managers through every interaction and step of the sales process
Automated Sales Engagement Workflows
System of execution that simplifies and automates sales representative workflows to optimize pipeline generation, including automation of note taking and sales tasks before, during, and after meetings
Revenue Risk Detection
AI-powered capability to spot and avoid surprise risks early in deal cycles with intelligent deal signals to catch pipeline issues
Pipeline Health Visibility
Consolidated view of pipeline health and buyer engagement signals across every deal with team and representative level projections and productivity scorecards
Pre-Built Sales Playbooks
Real-world-tested playbooks and workflows designed to empower every representative to execute sales processes consistently
Predictive Buying Stage Analysis
Machine Learning and Natural Language Processing engine that predicts customer buying stages and fit accuracy to identify accounts most likely to purchase.
Intent Data Intelligence
World-class intent data collection and analysis that uncovers anonymous buying signals and hidden demand within target accounts.
AI-Powered Workflow Automation
Automated workflow orchestration using AI-driven insights to route audiences, enrich data, and execute campaigns across multiple channels.
Dynamic Audience Segmentation
Dynamic segment creation based on intent signals, company attributes, and people data to enable targeted engagement strategies.
Conversational AI Engagement
Generative AI-powered email agents that personalize conversations at scale and automatically respond to buyer interactions.
Standard contract
No
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Customer reviews
Computer Software
Easy-to-Use, Intuitive, and Genuinely Helpful
Reviewed on Apr 17, 2026
Review provided by G2
What do you like best about the product?
Gong is easy to use, intuitive, and genuinely helpful.
What do you dislike about the product?
In general, the summaries that are sent out to internal stakeholders after the call don’t seem as accurate as the summaries you see when you click into the call. This contributes to wrong perceptions
What problems is the product solving and how is that benefiting you?
In my call summaries, I use AI to capture the key value realizations discussed with the customer during the conversation. I then use that information in Executive Business Reviews, and to make sure the tasks we discussed are completed on time before our next call. Overall, it helps me stay organized for customer calls and acts as an assistant.
Jose A.
Gong: Intuitive, User-Friendly, and Essential for Meeting Notes
Reviewed on Apr 17, 2026
Review provided by G2
What do you like best about the product?
I like that Gong is really effective and helpful. Its accessibility and user-friendly interface make it intuitive for us to use, which is a big plus. Setting it up was really easy because it's intuitive.
What do you dislike about the product?
I can't think of one yet, I believe it's really good. Maybe enhancing the translation.
What problems is the product solving and how is that benefiting you?
I use Gong for transcribing and summarizing calls and meetings, eliminating the need for manual note-taking and recording. It's effective and has a friendly user interface, making it intuitive to use.
Security and Investigations
Gong transformed our sales coaching with powerful AI call insights
Reviewed on Apr 17, 2026
Review provided by G2
What do you like best about the product?
Gong has completely transformed how our sales team operates. The AI-powered call recording and transcription features are incredibly accurate and save hours of manual note-taking every week. The conversation intelligence is top-notch — it automatically highlights key moments, action items, and risks in every call, making coaching sessions much more focused and productive. The Ask Anything AI feature is a game-changer for quickly pulling insights from past calls without listening to entire recordings. It also integrates seamlessly with our CRM, keeping everything in sync without extra manual effort from the team.
What do you dislike about the product?
The main area for improvement is the native integration with Google Workspace, particularly Gmail. While the Outlook integration has improved significantly, Gmail users are still left without a comparable native experience. Additionally, the pricing can be a barrier for smaller teams, and the initial onboarding and setup process can feel overwhelming without dedicated support. Occasionally, the transcription accuracy drops when there are multiple speakers with heavy accents or when the audio quality is not ideal.
What problems is the product solving and how is that benefiting you?
Gong solves the problem of visibility into customer conversations. Before Gong, sales managers had limited insight into what was actually happening on calls — coaching was based on rep descriptions rather than reality. Now we can listen to calls together, give targeted feedback, and identify winning patterns from top performers. It has also dramatically improved ramp time for new reps, who can learn from recorded calls of successful deals. The deal intelligence features help us spot at-risk opportunities earlier, which has directly improved our forecast accuracy.
Computer Software
Helpful AI Tools That Make Finding Key Call Moments Easy
Reviewed on Apr 16, 2026
Review provided by G2
What do you like best about the product?
The AI tools are very helpful. I can ask it anything about a call or an account and it will give me an answer and a link to where in the call I can find what I'm looking for.
What do you dislike about the product?
Too many clicks. If I'm on an account and want to watch a recording, I don't need a new tab opened up each time. Just bring me to the call. I also don't want to have to click on "activity" and then "calls only"
What problems is the product solving and how is that benefiting you?
Gong is helping our onboarding team perform better and be able to communicate better. We can share recordings with our accounts so they can review them and also can hold the team accountable for anything they may be missing in the calls.
Computer Software
Easy-to-Use Transcripts and AI Search That Help Me Find What I Need
Reviewed on Apr 16, 2026
Review provided by G2
What do you like best about the product?
I like the transcript and AI features (both within the transcript and search). It's generally easy to find what I'm looking for
What do you dislike about the product?
Sometimes the search is a bit hard to use, I wish filtering was more intuitive. I also wish I could search for a general "theme", and it'd give me all calls relating to the theme - often I need to instead search a keyword, they go into a customer, and filter down there
What problems is the product solving and how is that benefiting you?
Recording interviews, calls with customers, and being able to easily share and analyze the call after