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    GLPI

     Info
    Free Trial
    AWS Free Tier
    This product has charges associated with it for seller support. GLPI is an open source IT Asset Management, issue tracking system and service desk system. This software is written in PHP and distributed as open-source software under the GNU General Public License.

    Overview

    GLPI on ubuntu 24.04 with maintenance support by ATH. This is a repackaged open source software product wherein additional charges apply for support. GLPI ITSM (Information Technology Service Management) refers to the integrated suite of functionalities within GLPI that specifically cater to managing IT services throughout their lifecycle. ITSM encompasses various processes and practices designed to align IT services with the needs of the business, improve service delivery, and optimize IT operations. GLPI ITSM allows organizations to define and publish a service catalog that outlines the IT services offered to users. This catalog helps in standardizing service offerings, providing transparency to users about available services, and facilitating efficient request handling.

    Highlights

    • GLPI ITSM supports the identification, investigation, and resolution of underlying causes of recurring incidents or problems. It enables IT teams to track and manage problem tickets separately, facilitating root cause analysis and proactive problem resolution.
    • GLPI ITSM helps in maintaining a centralized repository of configuration items (CIs) such as hardware, software, and network components. It supports configuration management processes, including identification, control, status tracking, and reporting of CIs to support effective change and incident management.
    • GLPI ITSM facilitates the creation, management, and sharing of knowledge articles and documentation. This knowledge base helps in improving first-call resolution rates, reducing resolution times, and promoting self-service among users.

    Details

    Delivery method

    Delivery option
    64-bit (x86) Amazon Machine Image (AMI)

    Latest version

    Operating system
    Ubuntu 24.04

    Typical total price

    This estimate is based on use of the seller's recommended configuration (m4.large) in the US East (N. Virginia) Region. View pricing details

    $0.17/hour

    Pricing

    Free trial

    Try this product at no cost for 5 days according to the free trial terms set by the vendor. Usage-based pricing is in effect for usage beyond the free trial terms. Your free trial gets automatically converted to a paid subscription when the trial ends, but may be canceled any time before that.
    Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    Usage costs (21)

     Info
    Instance type
    Product cost/hour
    EC2 cost/hour
    Total/hour
    t2.micro
    AWS Free Tier
    $0.001
    $0.012
    $0.013
    t2.small
    $0.07
    $0.023
    $0.093
    t2.medium
    $0.07
    $0.046
    $0.116
    t2.large
    $0.07
    $0.093
    $0.163
    t2.xlarge
    $0.07
    $0.186
    $0.256
    t2.2xlarge
    $0.07
    $0.371
    $0.441
    t3.nano
    $0.07
    $0.005
    $0.075
    t3.micro
    AWS Free Tier
    $0.07
    $0.01
    $0.08
    t3.small
    $0.07
    $0.021
    $0.091
    t3.medium
    $0.07
    $0.042
    $0.112

    Additional AWS infrastructure costs

    Type
    Cost
    EBS General Purpose SSD (gp3) volumes
    $0.08/per GB/month of provisioned storage

    Vendor refund policy

    No Refund

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

     Info

    Delivery details

    64-bit (x86) Amazon Machine Image (AMI)

    Amazon Machine Image (AMI)

    An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.

    Version release notes

    Try one unit of this product for 5 days. There will be no software charges for that unit, but AWS infrastructure charges still apply. Free Trials will automatically convert to a paid subscription upon expiration and you will be charged for additional usage above the free units provided.

    Additional details

    Usage instructions

    Connect your virtual machine via SSH using username "ubuntu" and port 22. To access GLPI Hit of Browser: http://<Public_IP> Enter the Database details as below: Database host: localhost Database Username & Name: glpi Database Password:

    Support

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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