Sold by: OpenDialog
OpenDialog provide a platform for the creation of conversational experiences for enterprise use cases
Sold by: OpenDialog
Overview
We focus on aiding enterprises within regulated markets with our secure, no-code user interface recognised for supporting scalable, sophisticated, contextual interactions between advanced virtual agents and people.
Highlights
- Reduce Cost of Operations Reduced reliance on human resources by removing up to 83% of human interactions Automation of labour intensive manual processes Execution of tasks at machine speed
- Increase Revenues Improved buying journey and purchase completion rates Enablement of effective upsell strategies to increase average order values Creation of new products and services
- Improved Customer Experience Consistent engagement across multiple channels Faster execution of requests with higher accuracy Available 24/7/356 across multiple regions and languages
Details
Sold by
Delivery method
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Dimension | Description | Cost/12 months |
|---|---|---|
Conversations | Number of conversations between the virtual agent and end user | $30,000.00 |
Vendor refund policy
We will refund subscriptions to the OpenDialog platform if we are unable to provide a customer a way to connect to and access the technology via the internet
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Standard Support: Business Day Extended Support: 07:00 to 09:00 and 17:00 to 19:00 Monday to Friday in local Time Zone Complete Support: Any time outside Standard Support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Customer reviews
Neha G.
Earning from AI
Reviewed on Nov 17, 2024
Review provided by G2
What do you like best about the product?
It is a time saving tool which helps to boost business with ease of client conversation. It also involves case studies to make us understand how real life problems can be solved.
What do you dislike about the product?
The advanced version is a-bit complicated to understand. Sometimes, there is server problem may due to high traffic use.
What problems is the product solving and how is that benefiting you?
Inculting ai responses helps being working efficiently and generating better customer engagement.
Leave a comment0 comments
Olivia B.
Great App
Reviewed on Sep 11, 2024
Review provided by G2
What do you like best about the product?
I love how easy it is to use. I like that you get real rewards and you can skip the complicated processes.
What do you dislike about the product?
There is not really any issue I have with OpenDialog AI.
What problems is the product solving and how is that benefiting you?
It's helping my business with client consultation, making the process much smoother and efficient.
Automotive
Awesome usecase of AI
Reviewed on Sep 11, 2024
Review provided by G2
What do you like best about the product?
it saves a lot of time
love the simplicity of interaction
while being simple it manages to provide great flexibility
love the simplicity of interaction
while being simple it manages to provide great flexibility
What do you dislike about the product?
this is on the higher side as the requirements grow
What problems is the product solving and how is that benefiting you?
We use it for our organization for making better customer experiance and we have got a lot of positive feedback from customers
KAVITHA K.
Experience with OpenDialog AI
Reviewed on May 22, 2024
Review provided by G2
What do you like best about the product?
Best about OpenDialog is user friendly interface in designing coversation flows as well as the analytics tool to track the performance.
What do you dislike about the product?
Advanced feature is complex for begineers other than that all the defines strauctures are helpful for functional. Dependency to switch for another paltform needs more effort
What problems is the product solving and how is that benefiting you?
Its high flexible for the conversation flows, it gives a better solution for complex dialog . Integration with various API and external services.
Insurance
Open Dialog review
Reviewed on Nov 30, 2023
Review provided by G2
What do you like best about the product?
Clear and consice tutorials to help get you started.
Easy access to tool and environments to support your learnings.
THe solution offers a powerful and efficent way of improving user expereince through natural language
Easy access to tool and environments to support your learnings.
THe solution offers a powerful and efficent way of improving user expereince through natural language
What do you dislike about the product?
It may get a bit complex building out the conversations for occasional users wanting to build out a conversations.
What problems is the product solving and how is that benefiting you?
Improving efficiency and quality of data and risk being captured