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IBM Security Managed Detect & Respond (MDR) Service delivers turnkey 24x7 threat prevention, detection, investigation, and fast response. Fueled by intelligence gleaned from Incident Response (IR) investigations and proactive threat hunting, it reveals undetected threats faster while improving Security Operations Center (SOC) productivity. IBM Security MDR Service uses best-of-breed Endpoint Detection and Response (EDR) and Network Detection and Response (NDR) technologies to conduct detailed investigations. This includes IBM Security’s proprietary Tactics, Techniques and Procedures (TTP), threat hunting library and next-generation antivirus for behavior-based blocking and continuous policy management.

Supported Endpoint Detection and Response technologies include: Crowdstrike, CyberReason, Carbon Black and Microsoft 365 Defender Endpoint.

IBM Security MDR service is part of IBM's industry leading X-Force Threat Management (XFTM) service which provides NIST - based integrated threat management detection and response leveraging IBM Security QRadar, IBM Security Resilient, other third-party tools and IBM's proprietary machine learning and artificial intelligence tools to rapidly identify, evaluate, and remediate threats before they become incidents. IBM Security has built a strong portfolio of complementary offerings around vulnerability management, threat intelligence, and incident response.

Sold by IBM Security Services
Fulfillment method Professional Services

Pricing Information

Dimension Cost
Prevent (NGAV) - Based on number of endpoints Contact seller for rate
Investigate and Respond (EDR, NDR) - Based on number of endpoints Contact seller for rate
Threat Hunting - Based on number of hunts Contact seller for rate


For Sales Support:

For Global Security Operations Center, 24x7, 365 days per year

  • Existing customers, please contact IBM Security MSS Virtual SOC Portal for existing MSS subscription customers with an existing IBM ID:

IBM Security Operations Centers for active support