Overview

Product video
By combining advanced language models with your own data, Caitlyn delivers trusted responses while maintaining complete data privacy and security.
Fine-tuning and customisation ensure relevant high-quality answers, because Caitlyn understands the nuances and domain knowledge specific to your organisation and industry.
Caitlyn assistants can be seamlessly integrated into your existing website or apps, to form a frictionless part of the experience for your users, delivering accurate responses and insights.
Industry Applications include:
Agriculture Empowering farmers and agronomists with quick data-driven insights and critical field knowledge
Insurance Simplifying access to product, policy and service information while supporting staff with compliance management
Education Creating engaging learning environments through natural conversation and easy information access
Financial Services Streamlining customer service with clear product answers while helping staff navigate policies and protocols
Built by Custom D's award-winning team, Caitlyn bridges the gap between cutting-edge AI technology and practical business value, offering organisations an accessible way to get started with Gen AI and deliver measurable returns quickly.
Highlights
- Powered by your data. Replace slow keyword searches and browsing with a conversational experience across all of your data. Caitlyn is trained on your documents and resources, keeps your data secure and private, and cites all references for accuracy.
- Tailored to your needs. Caitlyn is designed to understand your unique data structure, providing personalised and accurate responses. Custom guardrails ensure reliability, while seamless integration with your website or app is supported, and you can customise the look and feel to match your brand.
- Secure & Scalable. Caitlyn's architecture is designed to run primarily within your own AWS account, ensuring full control, supporting data sovereignty, and meeting compliance mandates. Caitlyn provides secure data storage, processing, and inference capabilities. Its architecture prioritises scalability, resilience, and security through multi-layered defences, with only Caitlyn's container image repository and optional, anonymised telemetry operating outside the customer's environment.
Details
Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/12 months |
---|---|---|
Monthly License | Fee for Caitlyn monthly license, and basic agent tuning. | $33,000.00 |
Vendor refund policy
This product is provided "as is" with no refunds. All purchases are final. For any issues or support requests, please contact our support team at support@getcailtyn.ai or visit https://getcailtyn.ai
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Content disclaimer
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Contact support at enquiries@getcaitlyn.ai
Caitlyn offers concierge onboarding, which follows a guided four-step process: Discover, Calibrate, Integrate and Deploy.
This process is conducted in phases and is designed to assess and tailor Caitlyn to your specific needs, including customisations and fine-tuning to deliver the most value.
Ongoing support for tuning and refining knowledge base performance is included in Caitlyn's standard support package.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.