Sold by: Lucid Software
Deployed on AWS
Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality.
Founded in 2010, Lucid supports more than 100 million users in over 180 countries. Customers range from small businesses to 99% of the Fortune 500, spanning industries such as technology, healthcare, finance, manufacturing, government, and education.
4.5
Overview
Lucid is a Work Acceleration Platform powered by visual collaboration and trusted by over 99% of Fortune 500 companies to align teams and transform businesses. The Lucid Visual Collaboration Suite includes Lucidchart for intelligent diagramming and Lucidspark for virtual whiteboarding. Lucid also offers airfocus by Lucid, an AI-powered product management and roadmapping tool that helps teams prioritize work, define strategy, and align execution with business goals. Enterprises can extend the Lucid Suite with accelerators for business agility, cloud transformation, and process improvement, plus add-ons for enhanced security and premium support. Lucid integrates seamlessly with 120+ apps, including Atlassian, Google, Microsoft, and Slack, and provides expert change management and migration services. Organizations use the Lucid Suite to accelerate strategic initiatives such as technology innovation, faster decision-making, operational excellence, increased productivity, and cost efficiency.
For custom pricing or a private contract, buyers must contact aws-mp-sales@lucid.co
Highlights
- Transformation & Cloud infrastructure: Accelerate AI & digital transformation by defining workflows and streamlining cloud architecture by creating accurate documentation for infrastructure changes.
- Execution & optimization: Streamline product development with dynamic roadmaps and improve process optimization by standardizing documentation and governance.
- Team alignment: Lucid supports hybrid work by facilitating engaging, action-driven meetings that ensure strategic alignment across all teams.
Details
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Delivery method
Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/36 months |
|---|---|---|
Lucid | Lucid Suite Licenses (Access to Lucidchart and Lucidspark) | $1,000,000.00 |
Vendor refund policy
Lucid does not offer refunds.
Custom pricing options
Request a private offer to receive a custom quote.
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Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
Top
25
In Collaboration & Productivity
Top
10
In Project Management, Agile Lifecycle Management, Collaboration & Productivity
Top
10
In IT Support, Project Management
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
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AI generated from product descriptions
Intelligent Diagramming
Lucidchart provides intelligent diagramming capabilities for creating accurate documentation and visual representations of workflows and infrastructure.
Virtual Whiteboarding
Lucidspark offers virtual whiteboarding functionality for collaborative ideation and real-time team engagement.
AI-Powered Product Management
airfocus by Lucid delivers AI-powered product management and roadmapping tools for prioritization, strategy definition, and execution alignment.
Third-Party Application Integration
Platform integrates with 120+ applications including Atlassian, Google, Microsoft, and Slack for seamless workflow connectivity.
Enterprise Security and Support
Enhanced security add-ons and premium support services available for enterprise deployments with expert change management and migration services.
AI-Powered Automation
AI agents (Sidekicks) and visual workflows (Flows) automate complex processes including requirement generation, diagram creation, and prototype development from visual context.
Enterprise Knowledge Integration
Amazon Q Business integration surfaces enterprise knowledge directly on the canvas for contextual information access during collaboration.
AWS-Native Architecture Diagramming
Native architecture diagramming capabilities with AWS shape libraries, reference architectures, and AWS Cost Calculator integration for infrastructure visualization and cost estimation.
Model Context Protocol Connectivity
MCP server connectivity with Kiro maintains context throughout the development lifecycle by connecting Miro to execution tools.
Amazon Bedrock Integration
Amazon Bedrock powers AI workflows that generate requirements, diagrams, and prototypes based on visual context and canvas interactions.
Integrated Workspace Platform
Connects projects, documents, and knowledge management into a single unified space with integrated workflows and centralized information hub
Collaborative Document Editing
Provides drag-and-drop editor with infinite canvas supporting text, images, video, calendars, and connected app content for collaborative writing and information sharing
Project and Task Management
Enables management of projects, to-do lists, task boards, trackers, timelines, roadmaps, and goals within a single workspace
Knowledge Base System
Includes wiki functionality that consolidates company-wide collective knowledge into organized, searchable information accessible to all team members
No-Code Customization Framework
Offers customizable workflows and no-code building blocks allowing users to configure and create processes without requiring technical expertise
Standard contract
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Customer reviews
Construction
Visual Collaboration That Brings Clarity and Flow to Projects
Reviewed on Mar 05, 2026
Review provided by G2
What do you like best about the product?
What I like most about Lucid Visual Collaboration Suite is that I can share my ideas visually. In my opinion, it has a greater impact than the lists I was used to. There's a logical flow and a clearer understanding of what needs to be done during my day, within my team, or even for a project (as I work in a construction company).
What do you dislike about the product?
I just started using the application and I don’t find any particular problem.
What problems is the product solving and how is that benefiting you?
The logical sequence in carrying out my daily tasks; project tasks; sharing clear ideas with my team. Personally, I work best with visuals, so I greatly appreciate being able to organize things more effectively. Also the toolbar is very practical and easy to understand (not too overloaded and customizable).
Airlines/Aviation
Phenomenal, Intuitive AI That Delivers
Reviewed on Mar 04, 2026
Review provided by G2
What do you like best about the product?
The AI is phenomenal - very intuitive and would help beginners get started without too much assistance needed.
What do you dislike about the product?
I think that while the AI is still doing well at adjusting to a user's request, it's a bit slow and annoying at times for not working as smooth as other AIs like Claude or GPT or even Gemini. Minor tweaks would go a long way, as well as a backspace icon to redo some work or just move a simple step backwards.
What problems is the product solving and how is that benefiting you?
Process mapping is the main one that we need it for. Any sort of diagramming or visualizations tied to BRDs
Construction
Easy-to-Use Flowcharts for Clear, Flexible Process Communication
Reviewed on Mar 04, 2026
Review provided by G2
What do you like best about the product?
What I find most helpful is how easy it makes it to communicate complex information in a way that's easy to understand. I primarily use it to create flowcharts, especially for processes like time off, internal procedures, or anything that requires decision making and processes. I use it quite often to create internal resources to reference later, for myself and for others at my company. The user interface is very easy to use, which makes it approachable even if you're not very technically inclined. I also love the built-in guidance and instructions if you don't know how to use a feature. There is also a lot of flexibility; you can start with a blank canvas, a template, or use AI to help map out where you want to take your design.
What do you dislike about the product?
The only downside I've experienced is that the AI-generated charts don't allow a lot of editing. I sometimes need to recreate parts manually in order to get it to truly reflect what I am wanting. Maybe it's user error, but I've yet to figure out why it won't let me change what it has generated.
What problems is the product solving and how is that benefiting you?
As I stated above, I use the flowcharts primarily to help with decision making processes and internal procedures. As an HR professional, there is a lot of compliance and technicalities that go into compliance, which can be messy and hard to understand when written out. A flowchart, mind map, and organization charts help a lot for those that are more visually inclined, such as myself. It reduces the number of questions asked, and eliminates mistakes when I'm not there to double check every decision made.
Pam S.
Responsive and Detailed Flowchart Tool
Reviewed on Mar 03, 2026
Review provided by G2
What do you like best about the product?
I use Lucid Visual Collaboration Suite for turning my brainstormed text ideas or notes into meaningful flowcharts and process maps. It makes ideas and processes more understandable and makes my work faster and more engaging. I like the responsiveness of the software and appreciate that it does not miss the details. The initial setup was smooth.
What do you dislike about the product?
I think if with AI, Lucid Visual Collaboration Suite can be trained on different contexts, then it will understand the input even better.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to turn brainstormed ideas into flowcharts and process maps, making my ideas more understandable and work faster and more engaging.
Kayla .
Good for WBS creation but overall clunky to use.
Reviewed on Mar 03, 2026
Review provided by G2
What do you like best about the product?
I liked being able to create different charts, since it offers more customization than tools like Excel. I also liked having templates to choose from, which made it easier to get started and try different options.
What do you dislike about the product?
I spent too long trying to adjust boxes to fit them to my graph. Very frustrating to use and text sizes were getting messed up when I tried to add new boxes.
What problems is the product solving and how is that benefiting you?
I used it to create a work breakdown structure for a project I was working on. It can be hard to find good software for creating one, so Lucid Charts was really useful.