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    GenAI Foundational Workshop for eCommerce/Retail

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    Our GenAI Foundational Workshop accelerates the successful deployment of your Generative AI initiatives by using a frontier AI Data foundry platform tailored for retail and eCommerce needs on the AWS platform. As customer expectations rapidly evolve, this workshop empowers your team to apply AI on AWS for real-time personalization, streamlined customer journeys, and data-driven insights, driving both engagement and digital conversion. Through collaborative sessions on AWS, we help you overcome the complexities of scaling AI to meet the unique demands of today’s retail landscape.
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    GenAI Foundational Workshop for eCommerce/Retail

     Info

    Overview

    Centific is proud to introduce our GenAI Foundational Workshop, designed to help re-tail and eCommerce organizations implement GenAI solutions that drive tangible value on the AWS platform. This Workshop empowers your AI teams to scale beyond the proof-of-concept stage, moving into real-world production on AWS, where they can ad-dress key challenges like fluctuating customer demands, operational scalability, and per-sonalization at scale.

    Our experts guide you through the essential aspects of an AI data foundry platform on AWS, showcasing how it integrates multi-turn conversational AI for eCommerce shop-ping assistants. This integration enables your brand to offer personalized product rec-ommendations, streamline purchasing, and provide real-time customer support with AWS services. Furthermore, the data foundry curates and labels complex datasets on AWS, allowing for precise demand forecasting and real-time tracking of trading partner relationships, improving both customer experiences and supply chain agility.

    Workshop structure

    The GenAI Workshop consists of a series of joint architecture design meetings, ranging from 1 to 2 hours per session (up to 8 hours total), focused on the following domains:

    Data Modernization: Prepare your data platforms for AI scalability, ensuring that eCommerce-specific data, from purchase history to browsing patterns, is accessible and actionable for personalization and customer segmentation.

    Data Supply: Build effective data pipelines to manage omnichannel sales data, user behavior insights, and product interaction patterns, empowering your AI models to make informed recommendations and streamline supply chain management.

    Model Fine-Tuning: Customize AI models to address retail-specific challenges, like increasing conversion rates through predictive recommendations, reducing cart abandonment, and forecasting demand with precision.

    Infrastructure & Deployment: Discover best practices for deploying GenAI in cloud environments, ensuring high performance, reliability, and scalability to meet the demands of high-traffic shopping seasons and peaks.

    GenAI Agents & Chatbots: Explore AI-powered agents that can engage customers in multi-turn conversations, providing tailored product recommendations, answering inquiries in real-time, and supporting customer service needs throughout the purchasing journey.

    Each session emphasizes discovery, design, and education, showing how an AI data foundry platform streamlines the AI lifecycle and enhances flexibility, scalability, and security within the retail context.

    Deliverables

    Technical Deep-Dive Discovery Sessions: These collaborative workshops with Centific’s AI experts are designed to align your GenAI strategy with specific retail and eCommerce goals, such as loyalty program integration, dynamic pricing, and personalized marketing.

    Future-State Architecture Diagram: A detailed diagram outlining the GenAI framework tailored to your platform’s needs, supporting everything from real-time personalization to efficient checkout and post-purchase support.

    Recommendations Report: This summary provides key insights and strategic choices, helping you prioritize AI use cases like personalized product recommendations, demand forecasting, and supply chain optimization to maximize impact.

    Cost Estimation: With Centific’s cost estimation tools, you’ll gain a forecast of the Total Cost of Ownership (TCO) for your GenAI deployment, ensuring that your investment aligns with financial goals and scales as needed.

    Implementation Proposal: This detailed plan outlines the scope of Centific’s services to bring your retail-focused AI solutions into production, complete with action steps and a timeline to get started.

    Timeline

    The workshop is structured to be completed in approximately two weeks, depending on the availability of your project sponsor and technical teams. We also offer the option of conducting the Workshop as an 8-hour onsite, in-person session.

    Next Steps

    Typical next steps include proof-of-concept deployments to demonstrate the capabilities of your future-state AI design, followed by full production implementation. These steps ensure a smooth transition from concept to production and provide a framework to explore AI and machine learning capabilities tailored to your organization’s retail-specific needs.

    Highlights

    • Accelerate Your AI Journey: Centific’s GenAI Workshop is designed for retail and eCommerce organizations looking to deploy scalable, secure, and high-performing AI solutions. Guided by our AI experts, your team will explore best practices for scaling AI beyond proof-of-concept, driving tangible business value.
    • Comprehensive Exploration and Design: Dive into key areas of GenAI deployment, including data modernization, data supply sources, model fine-tuning, infrastructure, and AI agents. Centific’s blend of discovery and design will help you unlock GenAI’s full potential, transforming customer engagement and operational efficiency across your business.
    • Tailored Deliverables and Future Planning: Benefit from technical deep-dive sessions, future-state architecture diagrams, a comprehensive recommendations report, TCO estimation, and an implementation proposal—giving you a clear path to scale your GenAI initiatives for growth in the retail landscape.

    Details

    Pricing

    Custom pricing options

    Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.

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    Support

    Vendor support

    Buyers can expect dedicated support from Centific's AI experts throughout the GenAI workshop, specifically for services related to AWS products. For inquiries, please contact aws-marketplace@centific.com .