Rafay - Enterprise Support
By:
Rafay Systems
Rafay Enterprise Support Services are designed to provide whiteglove services to help our customers achieve their desired outcomes. Our team is made up of customer focused Kubernetes experts who are trained in all areas of the Rafay product to deliver personalized support to our customers.
Overview
Rafay Enterprise Support Services are delivered with on-going concierge support and services designed to assist your team long term. Our support is customized to fit each customer's needs ranging from a 24/7 bench of highly qualified solutions architects that are ready to engage with your engineers, to weekly/monthly check-ins with your team to review best practices, validate configurations, help plan for new deployments and more. Rafay is there for your team to leverage as much – or as little – as is needed.
What do you get with Rafay Enterprise Support:
- 24x7x365 product support Service Level Agreement (SLA) on production clusters
- A technical account manager
- Dedicated Slack channel for questions and quick response
- Rafay Consulting and Training Services
| Sold by | Rafay Systems |
| Categories | |
| Fulfillment method | Professional Services |
Pricing Information
This service is priced based on the scope of your request. Please contact seller for pricing details.
Support
Enterprise Support via Phone, Email, Slack.
Contact Us Directly at: support@rafay.co