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Rafay Enterprise Support Services are delivered with on-going concierge support and services designed to assist your team long term. Our support is customized to fit each customer's needs ranging from a 24/7 bench of highly qualified solutions architects that are ready to engage with your engineers, to weekly/monthly check-ins with your team to review best practices, validate configurations, help plan for new deployments and more. Rafay is there for your team to leverage as much – or as little – as is needed.

What do you get with Rafay Enterprise Support:

  • 24x7x365 product support Service Level Agreement (SLA) on production clusters
  • A technical account manager
  • Dedicated Slack channel for questions and quick response
  • Rafay Consulting and Training Services
Sold by Rafay Systems
Fulfillment method Professional Services

Pricing Information

This service is priced based on the scope of your request. Please contact seller for pricing details.


Enterprise Support via Phone, Email, Slack.

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