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Overview

Rafay Enterprise Support Services are delivered with on-going concierge support and services designed to assist your team long term. Our support is customized to fit each customer's needs ranging from a 24/7 bench of highly qualified solutions architects that are ready to engage with your engineers, to weekly/monthly check-ins with your team to review best practices, validate configurations, help plan for new deployments and more. Rafay is there for your team to leverage as much – or as little – as is needed.

What do you get with Rafay Enterprise Support:

  • 24x7x365 product support Service Level Agreement (SLA) on production clusters
  • A technical account manager
  • Dedicated Slack channel for questions and quick response
  • Rafay Consulting and Training Services
Sold by Rafay Systems
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Fulfillment method Professional Services

Pricing Information

Dimension Cost
Rafay Enterprise Support Package Contact seller for rate

Support

Enterprise Support via Phone, Email, Slack.

Contact Us Directly at: support@rafay.co