A 360 degree customer desktop or "workspace" designed to harness the true power of Amazon Connect and the complete Cognitive CX portfolio. Enhance your contact centre functionality NOW! With address books, Wallboards, real time and historical Dashboards, Voice, Chat, Analytics and a whole lot more.
A 360 degree customer desktop or "workspace" designed to harness the true power of Amazon Connect and the complete Cognitive CX portfolio. Enhance your contact centre functionality NOW! With address books, Wallboards, real time and historical Dashboards, Voice, Chat, Analytics and a whole lot more.
This version of NEON 360 degree customer workspace for Amazon Connect is not available to new customers.
NEON 360 degree customer workspace for Amazon Connect
